The Tunnel Host is responsible for ensuring prompt recognition and checking in of all guests. He/She will also need to be in character and interact with each guest personally while playing the role of a speakeasy host. (I.e., asking for the key to entry, assisting guests who do not have a key, etc.)
*$15/hour
*Part-time
*Avg 16 hours a week
ResponsibilitiesQUALIFICATIONS:
Maintain dialogue with all guest while upholding a warm positive and friendly persona at all timesEmployee must meet viral communication standards in promoting and marketing our venueExperience with customer database and booking bottle service is requiredMust be able to obtain and maintain any licensing or active work cards required at present or in the future for this position at all times Candidates must be a minimum of 21 years of age The ability to work within a team environment Exceptional organizational skills and high attention to detail.Communicate clearly and directly with guests using a positive clear speaking voiceWork and interact well with departments throughout the organizationEffectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacyHandle stressful situations in a calm professional mannerParticipate in the creation of an enjoyable work environmentAbility to initiate and maintain an upbeat and relaxed environment on a consistent basis Willing to work in a loud and smoke filled environment Must have the ability to withstand high temperatures heat and sun exposureJOB RESPONSIBILITIES:
Consistently maintain a well groomed appearance posture and hygiene deemed by managementStyle should stay current and in line with current fashion standards and trends as deemed by management Develop and maintain relationships with VIP guests; assist VIP guests with table reservations and special requests Generate 25 new contacts per weekProvide a minimum of a 20 person guest list for all Sunburn Pool Parties and any other activation workedBook 1 table MINIMUM each pool party and large activation whether you work or not.Marketing and promoting pool specific events both on property and in public venues Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner Adhere to and enforce company specific safety policies Market high-end bottle service customersConduct weekly pre-shift with the VIP staff in order to review all lists table reservations or last minute updates to bottle service.Set the example at all times for all junior hosts to follow.Act as a liaison between Rock Royalty and the nightclubs.Inform Management of all important hotel guests.Manage the front door and host tip pool.Responsible for all customer service needs during operating hours and managing and overseeing the guest list and entrance into the Venue VIP access to the Venue table and booth reservations VIP hosts and doormen. To Input all guest information to the extent known into the Venue’s VIP customer database as instructed by Senior Management including the guest’s name address liquor preferences and the amount of cash bottles purchased and total check amount per visit. Work in unison with management to create a memorable customer experience and a harmonious work environment in the Venue for the Hotel with a goal of maximizing and growing profitability of each of the Venues assigned Employee by Employer. Use commercially reasonable efforts to promote the interests and business of Employer and promote the Venues and comply with the lawful and reasonable directions of management. Supervise the table chart and floor plan to ensure proper and accurate tables are accounted for when seated.Running of tables from the door to the guests designated area.Ensure a proper turnover and introduction has been made between the guest and server.Return frequently to check on the status of all your reserved tables and assist your guests as necessary.Ensure all materials are in place at the appropriate and designated time to begin the night.Flexibility to perform other job related tasks as deemed necessary by management Company OverviewAs the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
BenefitsAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time Off Employee Assistance Program401k Retirement Plan Options Apply for this positionApplyEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Application FAQsSoftware Powered by iCIMS
www.icims.com