Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Position Summary:

We are looking for a motivated and results-driven Virtual account manager to join our growing team. They will be responsible for generating new business opportunities, managing customer relationships, and achieving sales targets through direct communication with prospective and existing clients.

The Inside sales is part of the commercial sales organisation supporting the Microbiology Division.

You will contribute to enabling our customers to make the world a safer place through the MBD portfolio. Achieve revenue targets by growing revenue spend per account. Conducts regular business reviews with customers to ensure expectations are being achieved and continuous opportunity development.

Key Responsibilities: 

Identify and qualify new sales opportunities through inbound lead follow-up and outbound cold calls and emails.Understand customer needs and requirements to propose suitable solutions.Develop and maintain strong relationships with customers to ensure continued business and customer satisfaction.Achieve and exceed monthly and quarterly sales targets.Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system.Collaborate with the marketing and product teams to provide feedback on market trends and customer needs.Stay informed about industry trends, competitive products, and market conditions.Commercial Process Management – lead contractual processes including Confidentiality agreements, Preferred provider / Master Services agreements / pricing agreements. Responsible for the resolution of commercial issues / negotiationsReporting – provide account status reports as the need arises– integrate Sales Force.com as part of daily work to ensure accurate reporting.Periodically may be required to travel to some meetings and trainings.

Qualifications:

Proven experience in an inside sales role, preferably within Business to Business.Strong phone presence and experience in making dozens of calls per day.Excellent verbal and written communication skills.Ability to understand customer needs and propose appropriate solutions.Strong organizational skills and attention to detail.Proficiency in using CRM software and other sales tools.Self-motivated with a results-driven approach.Bachelor’s degree in Science, Business or Marketing, or a related field is preferred.

What We Offer:

Competitive salary and commission structure.

Opportunities for professional development and career advancement.

A supportive and dynamic work environment.