Work Schedule
Standard Office Hours (40/wk)Environmental Conditions
OfficeJob Description
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Commercial Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.
Location Specific Information
This is an on-site role working out of our office in either Ottawa, Ontario, Canada or Lenexa, Kansas, USA. Candidates must be within a commutable distance to either of these on-site locations.
Discover Impactful Work:
This role will drive sales in our Pharma portfolio in Microbiology. Responsibilities include engaging customers through various communication channels, establishing effective relationships, identifying growth opportunities, and closing new business. Collaborating with Sales Managers and peers, you will promote and sell our portfolio using modern sales technologies. Additionally, you will generate leads, manage customer information, and stay updated on industry trends. As a Virtual Account Manager, you contribute to sales growth, customer loyalty, and Thermo Fisher's impact in the markets we serve.
A Day in the Life:
Implement professional sales calls via telephone and Microsft Teams to increase profitable sales growthEstablish and develop customer relationships to cultivate customer loyalty and allegiance. Develop an action plan to achieve sales goals and objectives with a strong results orientation. Effectively track activities, collecting customer information and developing opportunities in Salesforce.com to develop a strong sales territory.Maintain knowledge of products, services, competitive activity, and other general information of interest to customers and of strategic importance to the business for growth. Participate in training and development programs as a means of continuous improvement. Identify and qualify new leads, championing them through the sales pipeline to convert them into customers. Collaborate with the Sales Manager to provide support and develop strategies for key growth accounts. Conduct product virtual demonstrations and presentations to educate customers on the features and benefits of our offerings. Collaborate with internal and external team members to drive sales and provide world class support to our customers. Negotiate pricing and contractual terms with customers to drive sales and enhance profitability. Learn of and communicate market trends and competitor activities to identify potential business opportunities and adjust sales strategies accordingly. Prepare and deliver sales reports and forecasts to management, providing insights into sales performance and business trends.
Keys to Success:
Education:
Bachelor's degree in Science, Communication or Business preferred.Experience:
1+ years of successful sales experience preferred.Experience with SalesForce.comProven competitive successMust be fluent in FrenchProficient in ExcelKnowledge, Skills and Abilities:
Candidate must be bilingual, able to communicate verbally and written in both French and EnglishStrong commitment to delivering excellent customer service. Exceptional organizational skills to ability to manage multiple tasks and deadlinesWillingness to travel for training and sales meetings as required. Demonstrated values of integrity, intensity, innovation, and involvement. Proficiency in Microsoft Office, with strong Excel skills. Clear verbal and written communication skills. Highly motivated and competitive attitude. Energy and inspiration gained from collaborating with leaders, peers and customersStrong capacity for learning in a complex, matrixed business environmentResults-driven with positive, can-do attitudeInterest in professional applications of AI in the sales processConstant desire to develop both personally and professionallyDesire to make a positive difference
Benefits
We offer competitive compensation, annual incentive plan bonus, and a range of employee benefits. We offer employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.