Orlando, FL, 32806, USA
4 days ago
Virtual Tour Desk Specialist
**Please note this position is based in Orlando, FL** Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott® hotel properties to promote the Marriott Vacation Club Destinations® Program. As a Vacation Sales Concierge, you will offer hotel guests financial incentives in exchange for learning about our points-based ownership product. **POSITION SUMMARY** : + Perform general office duties to support Sales - Marketing (e.g., filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail). + Receive, record, and relay messages accurately, completely, and legibly. + Gather materials and assemble information packages and marketing materials (e.g., brochures, promotional materials, maps, price lists, or menus). + Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a property. + Record, calculate total, and report numbers of package sales/tours sold to manager/supervisor on a daily basis. + Generate letters, invitations, and final participant/attendee lists. + Maintain and update databases, spreadsheets, and electronic filing systems related to Sales and Marketing activities (e.g., tours, mailings). + Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. + Report accidents, injuries, and unsafe work conditions to manager. + Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. + Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. + Develop and maintain positive working relationships with others; support team to reach common goals. + Read and visually verify information in a variety of formats. + Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. + Perform other reasonable job duties as requested by Supervisors. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
Confirm your E-mail: Send Email