We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Promoting a fun and exciting environment with a positive and upbeat attitudeKnowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this positionTroubleshoot and repair all VLT machines and related equipmentSafeguard all assigned areasPerform all VLT moves and conversions as directedEnsure that all gaming devices are in proper working orderExhibit a friendly, helpful and courteous manner when dealing with guests and fellow team membersAny and all duties as assigned by your Supervisor or a member of managementPromoting a positive influence in the community and participating in company-sponsored eventsEnsuring regulatory compliance with all aspects of VLT machine maintenance i.e.; moves, conversions, and repairEnsuring functionality of the VLT maintenance systemInteracting with VLT Operations personnel and guests while repairing VLT machine functions.Assist with every phase, including layout and installationWork on special projects as assignedAssist in maintaining adequate stock of parts necessary for repairsPerform preventative maintenance: clean, inspect, adjust, and test various machine partsPerform floor maintenance: troubleshoot and repair machine malfunctions and system problems as they occur during gamingAssist guests with questions and concerns regarding VLT machinesMaintains and repairs all VLT related equipmentThis job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members BRING US YOUR BEST. Must have an outgoing, energetic and enthusiastic attitudeMust enjoy assisting othersMust be comfortable initiating conversations and creating a fun environment with our guestsElectronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes)Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendorsMust be able to listen and respond to visual and aural cuesMust manage difficult or emotional guest situations, respond promptly to guest needs, solicit guest feedback to improve service, respond to requests for service and assistance, and meet commitmentsMust speak clearly and persuasively in positive or negative situations, listen and gets clarification, and respond well to questionsOther duties, as needed STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
STARTING SALARY $17.34 Connect With Us! Not ready to apply? Connect with us for general consideration.