Job Title:                VM Manager

Location:                Sandton Halo BCS, Johannesburg

 

Purpose & Overall Relevance for the Organization: 

 

Contribute to store profitability by: 

Meeting or exceeding sales and KPI targets within the store through flawless visual merchandising  Coordinating team members to provide a leading shopping experience 

 

Key Responsibilities: 

 

Monitor and analyze performance data and make any necessary adjustments to drive commercial success, especially within VM  Allocate resources and organize processes, especially within visual merchandising, to drive efficiency and productivity in a variety of situations, including maintenance and layout of existing stores, floor plans and changes, In-store Communication, reporting, and controlling costs  Drive product presentation and best practice within visual merchandising for a meaningful consumer experience, from sell-in to sell-through  Be a role model for customer service and meeting or exceeding customers’ expectations  Supervise and coordinate the team to ensure all customers receive an optimal service level at all times  Lead your team to meet or exceed customer expectations at all times  Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values  Use advanced Category expertise to drive sales and customer loyalty in your assigned area  Lead training for visual merchandising techniques and guidelines to follow marketing concepts and brand campaigns while supporting all team Foundational and Seasonal Brand and product knowledge training  Lead and coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards as per global guidelines and local directives, including placement and focus on key articles and ensuring alignment with given Buying and Merchandising timelines  Manage merchandise delivery processing on the same day it arrives  Keep an organized stockroom and direct sales floor replenishment to ensure the store’s complete product offer is immediately available and easily accessible to customers on a consistent basis  Execute all applicable loss prevention procedures  Maintain a safe and productive shopping and working environment  Support the recruitment, onboarding, training, coaching and motivation of store team members to maximize their performance  Share best practices to drive the overall store team performance and market Visual Merchandising strategy and implementation  Support’s market Visual Merchandising strategy through coaching and supporting Visual 

 

Merchandising Champions 

 

Complete all applicable training programs and effectively apply the learning on the job  Seek coaching and learning opportunities to continually improve your performance 

 

Key Relationships: 

 

Customers  Peers and Supervisor  VM back office, Trade Marketing back office, Retail back office 

 

Knowledge, Skills and Abilities: 

 

Ability to use critical thinking and creative ways to solve problems  Passion for fashion & sports  Organized and detailed oriented  Good numeracy, literacy, verbal and written communication skills  A good eye for style, coordination and attention to detail  Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures  Strong leadership, interpersonal and communication skills  Strong ability to collaborate and influence across different levels and departments  Thrives under ambiguity; open to change and act as advocate for the ‘new’  Open to feedback; able to keep composure in stressful situations  Passion for adidas brand and for sport  Proficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc) 

 

Requisite Education and Experience / Minimum Qualifications: 

 

Minimum 3+ years’ work experience in a sports/fashion customer- and commercial- focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, [as well as with first supervisor experience]  Intermediate numeracy and literacy and advanced verbal communication skills