Jersey City, NJ, USA
36 days ago
VOIP Support Engineer
Job Seekers, Please send resumes to resumes@hireitpeople.com

Must haves:

VOIP experience Support/Troubleshooting exp

Preference:

Ribbon SBC Wireshark SRE mindset/skillset is a big plus.

Technical Skills:

VOIP Protocols: In - depth knowledge of VOIP protocols like SIP (Session Initiation Protocol), RTP (Real-time Transport Protocol), Codecs, SIPREC, WebRTC Network Configuration: Proficiency in configuring and troubleshooting network equipment, including routers, switches, and firewalls. VOIP Software and Hardware: Familiarity with VOIP systems and platforms, such as Cisco CallManager, Asterisk, or other VOIP solutions. Quality of Service (QoS): Understanding of QoS principles, MOS to ensure voice quality over IP networks. Security: Knowledge of VOIP security best practices and the ability to identify and address security vulnerabilities. Troubleshooting: Strong troubleshooting skills to diagnose and resolve VOIP issues promptly. Familiarity with tools like Wireshark, Splunk.
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