Volunteer Program Manager, Community Culture and Impact, Community Responsibility, Full-Time, (hybrid) Boston or Springfield

The Opportunity

The Volunteer Program Manager will drive MassMutual's employee volunteerism and community engagement initiatives. This role is crucial in aligning our corporate values with meaningful social impact, enhancing employee engagement, and strengthening our reputation as a responsible corporate citizen.

The Team

The Community Culture and Impact team has roles leading our corporate volunteer program, community/business integration, and impact measurement for all of MassMutual’s community giving and social impact. The team interacts regularly with Human Resources, Strategic Giving, Impact Investing, and Marketing & Brand, and teams across the company. This team is motivated by creating lasting connections between associates and the community that reinforce our commitment to Live Mutual.

The Impact:

Strategy Development and Implementation 

Design and execute a comprehensive corporate volunteer strategy aligned with Community Responsibility objectives and business goals  

Develop innovative programs that leverage employee skills and company resources for maximum community impact  

Collaborate with senior leadership to build volunteerism into company-wide initiatives and culture  

Develop and implement volunteer recognition programs to celebrate employee contributions  

Program Management 

Direct the end-to-end execution of volunteer programs, including signature initiatives and ongoing partnerships  

Develop project timelines, budgets, and deliverables for all events and activities, ensuring all milestones are met on time and within scope. 

Oversee volunteer management systems and tools to streamline processes and track engagement  

Implement best practices in volunteer management, ensuring high-quality experiences for employees and community partners  

Partner with internal communications teams to drive employee participation through effective communication strategies and engagement campaigns  

Partnerships and Stakeholder Management 

Cultivate and manage relationships with nonprofit organizations, aligning our company's expertise and resources with their needs 

Work with internal departments (HR, Marketing, Business Units) to integrate volunteerism into employee experience and business operations  

Represent MassMutual at industry events and forums related to community engagement 

Measurement and Reporting 

Develop and track key performance indicators for volunteer programs  

Prepare comprehensive reports on social impact and employee engagement for senior leadership and stakeholders  

The Minimum Qualifications

7+ years in corporate social responsibility, volunteer management, or related Marketing type roles within large organizations  

3+ years of demonstrated experience in developing and managing successful corporate volunteer programs  

The Ideal Qualifications

Strong understanding of current trends and best practices in corporate citizenship and employee engagement  

Excellent project management, customer service, communication, and interpersonal skills  

Experience with volunteer management software and data analysis tools  

Strategic thinking with the ability to execute and align volunteer initiatives with business objectives  

Proficiency in measuring and communicating social impact  

Ability to influence and collaborate with senior executives and diverse stakeholders  

Innovation mindset to develop creative solutions for community engagement  

What to Expect as Part of MassMutual and the Team

Regular meetings with the Community Culture and Impact Team

Focused one-on-one meetings with your manager

Access to mentorship opportunities

Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

Access to learning content on Degreed and other informational platforms

Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-RS1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $107,700.00-$141,300.00