West End, NC, US
9 hours ago
Volunteer Services Assistant
Overview

FirstHealth of the CarolinasĀ is a nationally recognized health care system in central North Carolina with headquarters in Pinehurst, N.C. FirstHealth of the Carolinas has been nationally recognized as a top 150 place to work in health careby Becker's Healthcare for two consecutive years.

Join our dedicated team as a Volunteer Services Assistant and make a significant impact in the lives of patients and their families. In this role, you'll assist the Volunteer Services Coordinator in organizing and implementing various volunteer activities, ensuring a supportive and engaging environment for our volunteers. This position offers an excellent opportunity to contribute to meaningful community outreach initiatives and support our hospice care mission.

Responsibilities

Assist the Coordinator in organizing and implementing volunteer activities, including but not limited to volunteer meetings, retention activities, and training/inservices.

Assign appropriate patient/family and bereavement volunteers based on assessment.

Maintain accurate and up-to-date volunteer personnel files.

Document ongoing patient/family contact/visits meticulously.

Promote and actively participate in community outreach activities to raise awareness and support for our services.

Provide administrative support to the Volunteer Services Coordinator as needed.

Collaborate with the hospice care team to ensure seamless integration of volunteer services.

Qualifications

Associate's Degree in Human Services or a related field required.

Two years of customer service experience.

Experience in hospice/healthcare settings preferred.

Valid NC Driver's license with a good driving record.

Strong organizational and communication skills.

Ability to work effectively both independently and as part of a team.

Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Compassionate and empathetic with a passion for helping others.

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.

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