GENERAL SUMMARY AND PURPOSE:

Coordinates, monitors and evaluates Volunteer operations for the Medical Center, which includes the junior volunteer program, adult program, shadow program, pet visitation program and teddy bear program. Responsible for onboarding and retention of volunteers including, recruiting, interviewing, orienting, training and educating volunteers. Works with the regional director to develop and manage volunteer policies, procedures and standards of volunteer service. Oversees daily services provided to the hospital by unpaid volunteers, ensuring that customer service areas are adequately staffed.

SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:

Bachelor’s degree required.  5 years of experience may be considered in lieu of degree. Two to three years of supervisory experience required, preferably in a health care setting.

ESSENTIAL FUNCTIONS:

Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.  Coordinates all volunteer functions including but not limited to interviewing, onboarding, training, orienting, scheduling, educating and coaching. Develops policies and procedures for volunteer services. Organizes and participates in volunteer recognition programs and special events. Develops, promotes, and maintains a wide range of volunteer opportunities within the organization. Works with the regional director to develop volunteer programs to support operations at Eagle Health Plaza & Meridian Health Plaza. Records statistics related to the volunteer program. 

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.