New York, NY
39 days ago
VP, Client Success
Who we are:

EHE Health has led the way in preventive medicine for more than 100 years. EHE Health is an evidence-based preventive health program that partners with mid- and large-sized employers to provide their employees and beneficiaries an unparalleled, personalized medical experience, beginning with prevention. EHE Health customizes the patient journey to be holistic, convenient and attainable towards the goal of achieving better health.

EHE boasts the only national preventive and primary care network allowing our members to access world-class medical care in 39 states, Washington DC and Puerto Rico.

As an innovator and leader of helping our patients live longer, healthier lives with personalized preventive care, EHE Health has launched EHE Health Pulse, a range of virtual and in-person clinical encounters and experiences that provide individuals the ability to conveniently access health services, including our Health Mentorship and Health Navigation programs.

EHE is backed by Summit and DW Healthcare Partners, investment engines behind many of the world’s leading technology and healthcare enterprises. Their strategic involvement has helped EHE reach new heights as a pioneering force in preventive care.

What we’re looking for:

We’re seeking a driven VP, Client Success to cultivate partnerships with our key clients and show the true impact of preventive health care. The ideal candidate will nurture, develop and optimize these accounts with the goal to grow business and deliver EHE’s value of improving patient health, productivity and longevity while efficiently managing our client’s healthcare costs.

The VP, Client Success will have the exciting opportunity to deliver on our ‘Executive Exam’ accounts. This person will be responsible for creating P&L for these accounts while managing all internal resources to attain target growth. The ideal candidate has a track record of outperforming client expectations and a passion for preventive healthcare.


In this role, you will:
 Establish productive, professional relationships with personnel in key client accountsManage a team to achieve budgeted target growth Meet assigned targets for profitable sales volume and strategic objectives in accounts Be responsible for the transparent and successful implementation of EHE program and ongoing communication to the clientWork with the client and internal operations to further develop the EHE program to meet overall needsWorks closely with the Client Success team to ensure client satisfaction and problem resolutionBe accountable for satisfaction and retention of clientsBe able to analyze sales data and provide client reportingHave an in depth understanding of the latest market trends and best practices
  What the role requires:
 Bachelor's Degree in Advertising, Marketing, Management or related field preferredA proven leader in sales, with at least 10 years’ experience in Key/National Accounts Professional services background ideal, but not requiredConsultative disposition and constructive curiosity into all facets of a client’s businessAbility to create a need versus waiting for things to develop, proactive account management coupled with solution-oriented salesmanshipTrack record of project managing all tactical aspects of a client relationship Ability to understand complex commercial relationships and how EHE can partner to maximize engagementExpert relationship builder throughout all levels of a client organizationIn-depth knowledge of health care analytics and dataCan share samples of superior Excel skills and PowerPoint presentations they have built that include dataOverall passion for health and wellbeing with a genuine commitment to represent a product that improves the lives of its usersAbility to travel 20%-40%
What we offer:
 Competitive salary with high variable performance targetsMedical, dental, vision, life and disability insurance Employer-matched 401(k) planTuition reimbursementEmployee access to our preventive exam and services Gym membership
The salary for this role is $150,000 - $200,000 and is determined by a number of factors including the candidate's experience, qualifications and skills

EHE is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees.
 
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