The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. **Responsibilities:** + Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence. + Establishes quarterly audit process of attributes to ensure proper calculation and control. + Works closely with business partners on findings and makes recommendations on improving practices. + Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist. + Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience. + Conducts internal testing of dispute processes to ensure control. + Monitors exceptions to dispute policy and identifies drivers of exceptions. + Leverages data to examine impacts to Customer Experience and Regulatory breaks. + Has the ability to operate with a limited level of direct supervision. + Can exercise independence of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** + 6-10 years relevant work experience in Business Risk & Controls + MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services. + Consistently demonstrates clear and concise written and verbal communication skills + Effective organizational influencing skills required. + Third party vendor management preferred. Demonstrated ability to lead global team efforts + Excellent problem solving skills Ability to see the big pictures with high attention to critical details + Demonstrated ability to develop and implement strategy and process improvement initiatives. **Education:** + Bachelor’s/University degree or equivalent experience, potentially Masters degree The VP of Distributed Product Governance works as a member of a team to support new, changing, and steady state governance of global investment and insurance products for Wealth. Responsibilities include but are not limited to: + Tracking, reviewing, and actioning Product Governance related workflows / metrics. + Providing expert guidance to Business Product Teams in their submissions to the Wealth New Activity Committee. + Facilitating time-based and event-driven Product Risk Reviews. + Product Program refresh support. + Maintaining the mapping of Product Programs to appropriate controls. + Improving processes to support the Business in efficiently and accurately identifying, mitigating, and tracking product related risks. Required skills: + Ability to work autonomously and proactively. + Excellent analytical, problem solving, and communication skills. + Experience evaluating risk of products and/or processes. + Investment and insurance product knowledge. ------------------------------------------------------ **Job Family Group:** Risk Management ------------------------------------------------------ **Job Family:** Business Risk & Control ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Miami Florida United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $107,120.00 - $160,680.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Oct 23, 2024 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.