Company :Highmark HealthJob Description : 

JOB SUMMARY

This job supports the Highmark Health Office of the Western PA Market President with a range of operational and strategic activities essential to the enterprise business outcomes and change management activities. A key member of the leadership team, the VP must be a strong leader who is able to work effectively across the organization. Serves as a key partner and representative of the President to the other Highmark Health executive leaders in a highly matrixed environment. Develops key initiatives from a data-driven approach. Plans and delivers on key operational strategic initiatives focused on removing barriers to create unified operations. Will be a critical influencer across leadership and must drive a culture of accountable and collaborative communication. Able to serve as an extension and/or delegate of the Western PA Market President, the leader will at times will represent the Market President in internal meetings or in external meetings.

ESSENTIAL RESPONSIBILITIES

Serve as an extension and/or delegate of the Western PA Market President and at times will represent them in internal meetings or in external meetings. •Will be a critical influencer across leadership and must drive a culture of accountable and      collaborative communication.Using a data-driven approach, develops opportunities and initiatives in the Living Health model for WPA market and AHN as pacesetter program providerPlans, leads and deploys key operational initiatives on behalf of the Highmark Health Western PA Market President. Partners with key leaders to enable the transformation of the AHN to a Living Health model as well as working with the Highmark Health executives/enterprise to develop and implement replicable operational initiatives and plan designs. This will include developing, establishing and implementing operational strategies and tactics in concert with the senior leadership team and Strategic Transformation Office, aligning and obtaining necessary resources, rallying the team to design the solution, engage key internal and external stakeholders, monitoring progress and ultimately delivering strategic value to the broader enterprise.Serve as the lead operations administrator for the office of the Western PA Market President. This includes working with communications department and others to prepare Western PA Market President for meetings with various constituents, including Key AHN leaders, board of directors, Market hospital CEOs, key physician leaders and other external audiences. Assist in optimizing time management of the Western PA Market President/ ELT member in and outside the office. Manage the effectiveness and efficiency of leadership and executive meetings. Compile reports, ad hoc presentations, briefings, and communications for internal and external stakeholders. Plan and execute leadership events such as offsite and leadership team meetings.Liaison with key leaders at Highmark Health Plan, AHN, and Highmark Health to algin strategies, operating tactics, and execution.Provide support and oversight of Market and Segment operating model fostering strong, collaborative and mutually positive relationships for the further achievement of the mission, vision and long-term strategic goals and the enterprise Living Health,  healthUP, scaleUP, and thinkUP strategies.Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the Office of the Western PA Market President; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.Supervise the members of the WPA team including day-to-day responsibilities and assignments, project management and assignments, career development plans and succession planning. Supervise the budgeting  of direct reports.Coordinate the Quality, Shared Risk Program (QSRP) with AHN and future providers who enroll in WPA including metric development and assessment.. Liaison with other markets regarding the QSRP. Coordinate and set agendas for the QSRP Steering Committee.

EXPERIENCE

Required 

10 years of increasing responsibility in healthcare leadership8 years of increasing responsibility in strategy, operational and/or budget roles8 years in a management or leadership role

 

Preferred 

MBA or MHALeading transformationPopulation Health experienceLeading in a heavily matrix environment

SKILLS 

Must be an experienced technological, strategic, and operational leader with outstanding management abilities and a proven track record of executive and operational leadership with large organizations and teams. The incumbent will have a demonstrated record of successfully leading a highly disciplined, focused  organization that consistently delivers and achieves critical performance metrics. The ideal candidate will bring substantive hospital and/or ambulatory operational experience as well as managed care/health plan experience and a keen understanding of the business drivers that affect the health care sector

The position requires a hands-on, high-energy leader with strong operations, communications, and analytical skills.The position requires  a “hands-on” individual who has a track record of tactical execution.Candidates must have the ability to communicate a vision, achieve necessary buy-in, keep people informed, and execute successfully against short- and long-term plans. The candidate will be a self-motivated individual looking to join a unique organization with significant growth potentialEngender a results-oriented, focused yet, collaborative management styleBe a visible leaderEffective communicatorThe ability to manage direct and indirect reporting relationshipsComfortable with ambiguity and a highly matrixed operating environmentAbility to build a comprehensive strategy and tactics relative to process enhancements and financial improvements currently underway within the healthcare settingAbility to effectively balance across tactical and strategic priorities.

EDUCATION 

Required 

Bachelor's Degree

Substitutions

None

Preferred

Master's Degree

LICENSES or CERTIFICATIONS

Required

None

Preferred

None

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

No

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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