Purpose

The Vice President of Operations position is multi-faceted. The main purpose is to build strong teams within each market that operate at a high level surrounding the processes of the retail organization.  This includes building business value through sales and transaction growth, quality of people, quality of products and service levels and overall cost balancing. The position needs to be a generalist as there are also influences from Human Resources, Learning and Development, Real Estate & Construction, Design and Development and Category Management.

Essential Responsibilities

Regional cafe, bakery, and channel operationsFood Safety, Service Standards, Overall Cost BalancingDevelopment and Succession Planning of Team MembersStrategic Vision and Discussion around Future InitiativesP&L ManagementProject Management surrounding Key Initiatives

Required Knowledge, Skills and Competencies

Is a Lifelong Learner: is curious and seeks to learn, thinks in possibilities & solutionsBuilds Trust: operates with courage, integrity, empathy and authenticityUnlocks Potential: is a People Multiplier; attracts, engages & develops our future leadersLeads our Inclusive Culture: models, coaches & creates the conditions to amplify our guiding valuesDefines Vision & Purpose: communicates vision and strategy & galvanizes people and teams around a common purpose; inspires actionActs Like an Owner: thinks, operates and makes decisions that create best impact on Panera and our PeopleDelivers Results: drives exceptional results in the right way – executes with excellenceKnowledge of overall Food and Labor measurements, overall Profit and Loss statements, and of Food and Safety StandardsAbility to thrive in fast-growing environment where change is the norm; requires strong multi-tasking skills, and the flexibility to switch from one project to the next quicklyDemonstrates effective communication and team building skills throughout the entire retail organization

Examples of Decisions Made

Succession Planning and Talent SelectionTalent Development and Performance ManagementCafe Operations & Food Cost ManagementReal Estate & Cafe Site selectionCapital Spending, Budgeting & FacilitesPriroitization & Planning

Minimum Requirements

            Education Level: Four-year college education

            Job Related/Industry Experience: 10 years or more

            Panera (Internal) Experience: 10 years or more

Direct Reports

The Vice President of Operations is responsible for the following direct reports:

Director, Retail OperationsRegional Operations Sr. Manager

Work Environment

Day to day activities include extensive travel throughout the United States and Canada.  Physically this can include standing within cafes or sitting in meetings.  Travel 45 to 50 weeks per year.

Additional Description :