Guy Carpenter is the world's premier reinsurance intermediary and strategic advisor to leading insurance and reinsurance organizations, delivering integrated solutions through its industry-leading analytics and advisory services, highly specialized product knowledge and trading relationships with reinsurance markets around the world.

Client Support Services (CSS) is comprised of global service teams who are assigned to specific client accounts to handle contracts, claims and accounting.

We are currently seeking candidates for the following position located on a hybrid basis in out New York or Philadelphia office.

What can you expect?

The VP, Transactional Services is responsible for technical processing of premium for specifically assigned client accounts ensuring strict compliance with Guy Carpenter’s operational guidelines.You will handle settlement of funds to and from Client in a timely manner in order to ensure all applicable contractual payment terms; warranties and/or conditions are met. Communication with Brokers, Clients and Reinsurers to ensure exceptional client service standards are achieved.

We will count on you to:

Advise individuals to assess and submit client and/or reinsurer presentation materials and communications to resolve difficult questions and secure reinsurer agreements and payments of claims and account balances.Authorize Key Performance Indicators (KPIs) and other system tools to manage sometimes complex transactional processes and ensure assigned tasks are managed effectively and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to; in order to provide services in an efficient, effective and regulatory compliant manner.Interface during team and department meetings and activities to share opinions, ideas, knowledge and solutions, and provides inputs for the evolution of the operational model at all levels of the organization in order to promote new process improvement ideas that leverage technology solutions.Consult on accounting/claims process for Request For Proposal (RFP) and sales opportunities in order to drive business growth.Handles settlement of funds to and from Client in timely manner in order to ensure all applicable contractual payment terms; warranties and/or conditions are met.Develop strategy to carry out reinsurance audit/reviews with clients and reinsurers and review open claims and/or premium activity, reconcile records in order to facilitate the review/audit process to ensure process quality.Counsel peers on difficult or contentious reinsurance developments, supporting and providing training, mentoring and guidance within the team and/or department for all aspects of reinsurance service processing to assist with trouble shooting and to develop team resources.

What you need to have: 

B.S. or B.A. degree in accounting, finance or related field5 + years of reinsurance/insurance, accounting/claims or professional experience.Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint)

What makes you stand out:

Knowledge of reinsurance concepts and principles, laws and regulatory requirements (i.e., FATCA, etc.)Strong track record of successful Client account management, relationship management, engagement and development. Excellent verbal and writing skills for complex communications (presentations, negotiations, etc.) with clients, markets and GC colleagues at all levels.Knowledge of contract law, contract provisions and basic regulatory controls

Guy Carpenter

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. The company’s 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow Guy Carpenter on LinkedIn and Twitter @GuyCarpenter

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

#LI-KS1 #reinsurance

The applicable base salary range for this role is $97,700 to $171,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.