**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. **Join Team Amex and let's lead the way together.** At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we are supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what is possible - and we are proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 75,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world. The Enterprise Data Office (EDO) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization, supporting critical initiatives sponsored by the Chief Data Officer. The EDO improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enablement of a data-driven culture. American Express continues to invest in enterprise data management, running large scale, multi-year programs to improve end-to-end data lifecycle capabilities, policies, and processes. As part of the journey, we are seeking a Vice President to lead program and change management. The responsible VP will lead a team responsible for several data-related initiatives, as well as design and delivery of comprehensive change management program to drive awareness of and alignment with data management requirements across the enterprise. **Key responsibilities include:** + Lead the Enterprise Data Program & Change Office and team to drive a multi-year strategic program and deliver sustainability for the change journey ahead. + Collaborate and engage with a diverse set of stakeholders (product and technology partners, federated data offices, and program peers) to drive alignment across the EDO workstreams and enterprise program leads. + Establish a comprehensive change management framework and strategy to support ongoing change, accounting for new data management requirements as well as external impacts to the data management program and key stakeholders. + Introduce new processes and ensure a smooth transition to business-as-usual (BAU), while minimizing disruption and ensuring changes are sustainable and meet regulatory expectations. + Establish key performance indicators (KPIs) to measure and monitor success. + Communicate scope change, resourcing, and financial implications to senior management in a clear and timely manner. + Proactively identify gaps in project plans and educate the team on finding closure. + Oversee program managers to monitor program delivery and progress across business units, ensuring integration of program elements, risk mitigation, and timely closure of program milestones. + Manage and develop the team responsible for supporting program and transformation efforts to meet program strategy and objectives **Qualifications** + Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders. + 10 years of experience on global transformation initiatives with large U.S. bank required; Big 4 Firm experience preferred. + 7-10 years of experience leading and delivering a global change management program, with demonstrated success in driving widespread adoption. + Expertise required in change impact assessment, and planning and execution of adoption strategies including communications, training, and stakeholder management. + Experience operating in a technology- and data-heavy function, with ability to influence cross-functional senior stakeholders on key Data Management and Data Governance concepts. + Proven ability to lead, influence and motivate organization(s) within your direct authority as well as outside of your direct authority to achieve aggressive goals. + Proven ability to create and implement project management and governance structures to drive delivery of complex transformation efforts. + Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience. + The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment. + Location: US Hybrid; New York preferred; other major US Amex markets considered **Qualifications** Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions Salary Range: $200,000.00 to $275,000.00 annually bonus equity (if applicable) benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. **Job:** Executive **Primary Location:** US-New York-New York **Other Locations:** US-Utah-Sandy, US-Arizona-Phoenix **Schedule** Full-time **Req ID:** 25003106