LOUISVILLE, KY, US
32 days ago
VP PATIENT CARE AND CLINICAL SERVICES
Welcome page Returning Candidate? Log back in! VP PATIENT CARE AND CLINICAL SERVICES Job Locations US-KY-LOUISVILLE ID 2024-149578 Line of Business Amerita Position Type Full-Time Our Company

Amerita

Overview

Reporting to the SVP Pharmacy Operations, the Vice President of Patient Care and Clinical Services is a key member of the senior leadership team and contributes to defining and executing on the direction, strategy, execution, profitability, regulatory compliance, and operations of Amerita’s Patient Care Services.   This leader drives the creation and implementation of patient care and clinical policies and procedures, ensures adoption of new features and functionality of our operating systems, monitors and drives continuous quality improvement, monitors performance towards established service metrics, and coordinates execution of corrective plans as needed. Oversees and supervises company-wide pharmacy patient care activities including field nursing, ambulatory infusion nursing (suites and clinics), physician-based nursing services, as well as internal and external nurse coordination.  

 

Responsibilities Works with the SVP Pharmacy Operations in planning, creating, and executing the company’s strategic objectives including clinical, nursing and site of care strategies (ex. AIS/AIC)This leader identifies, creates, and implements patient care services and clinical programs that deliver high value clinical and financial outcomesThe position supports hiring, training, and ongoing education of nursing personnel, and supports development and executing of internal audit systems/tools, quality assurance, and supply and equipment evaluationAssists SVP in developing and executing plans in consolidating and integrating acquisitions  Sets direction and ensures that patient care services achieve budgeted revenue, EBITDA and customer service objectivesIdentifies and implements process improvements and cost optimization initiatives.  Collaborates with other business units in analyzing and resolving business needsDetermines job objectives, work methods and performance standards: review performance relative to departmental objectivesEnsures that Amerita’s standard of quality, customer service and customer retention objectives are achievedWorks with SVP, Pharmacy Operations and Staff to monitor quality improvement initiatives.  Identifies, anticipates, and helps resolve customer service issues in a timely mannerReviews and appraises work of others within the nursing and clinical services, reviews and evaluates pharmacy performance and keeps the SVP Pharmacy Operations informed of the department’s progress, issues and opportunitiesPlans, organizes, and ensures adherence to Amerita pharmacy policies and proceduresLeads execution of Standard Operating ProceduresThe VP Patient Care and Clinical Services works with the Legal, Compliance and Human Resources teams and leads the development and implementation of internal nursing policies, ensuring compliance with nursing policies, laws, regulations and accreditation standardsConducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standardsWorks with SVP, Pharmacy Operations and Staff to monitor quality improvement initiatives Establishes, monitors and improves pharmacy service and performance metricsDetermines operational risk factors and provide relevant mitigation plansConducts regular clinical operations reviews to identify issues and inconsistenciesPresents clinical offering solutions to stakeholders including but not limited to Trade, Marketing, Sales, Managed Care Team as well as to external clients and customersClinical lead for new manufacturer product and program presentations. Participate in client meetings, including pharmaceutical manufacturers and managed care as neededDevelops protocols, recommendations, and enhanced service clinical programs to support Pharma portfolioCreates, implements and monitors workflows for enhanced Pharma programs and servicesPresents and publish in industry events and publications on matters related to clinical practices, demonstration projects and clinical white papers that best reflect advances made by the business  Develops and oversee clinical resource library for internal and external publishingSupports the implementation and ongoing support of clinical pathwaysProvides guidance for clinical operational aspects of all programs  Provides oversight of all clinical decision-making aspects of all programsLeads for new drug approval, RFPs, clinical program development/nurses, and clinical implementation of new drug launchesLeads Pharmacy & Therapeutics Committee and/or Corporate Clinical and Therapeutics CommitteeDevelops and implements nursing policies and procedures consistent with current Infusion Nurses Society and accreditation standardsEnsures that branches are compliant with all state regulations governing home nursing and nursing in infusion suites in states where Amerita operates a nursing program and/or employs nursesIdentifies and enforces best practices for branch nursing efficiency, workflow, and quality, supporting inter-branch consistency Qualifications 10+ Years Pharmacy Experience Required, 5+ years clinical experience in Home Infusion, Sterile Compounding, Specialty and/or Specialty Infusion.5-7 Years management experience with significant P&L responsibility required.Pharmacist or Nursing licensure is required.  Multi-state licensure is preferred, but not required for this role.  Pharmacy or Nursing Doctorate, MBA, MHA or other advanced degree preferred.Board of Pharmacy Specialties (BPS) Certification preferred.Direct operational experience in a multi-pharmacy environment; bottom line responsibility with proven ability to execute the plan. Teaching and training experience.Conduct all matters with the highest standards of integrity and transparency. A resourceful, action-oriented individual who possesses a strong sense of urgency and exceptional work ethic and who knows how to overcome obstacles to get things done in a timely fashion. Exceptional organization and planning skills. An excellent leader known for his/her ability to develop, motivate and build strong functional teams and achieve superior levels of performance. Remains calm under pressure. About our Line of Business Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visit www.ameritaiv.com. Follow us on Twitter and LinkedIn.
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