Serves as an officer for COO's Operations Regulatory Management (exams and interactions) responsible for the promotion, support, monitoring and reporting on Citi’s interactions with its regulators, including queries arising in the normal course of business outside of specific examinations, and managing supervisory examinations, globally. The Regulatory Exam Management Officer will report to the Regulatory Engagement Senior Lead, and will be responsible for lead/supporting the coordination of exams, requests for information and regular and ad hoc meetings with regulatory agencies. **_Responsibilities Include:_** _Exam Management:_ + _Lead/Support coordination of Operations regulatory interaction activities for Operations exams and support other exams/interactions that impact Operations._ + _Partner and collaborate with other regulatory exam management teams (including Global Regulatory Engagement team) to ensure consistency and excellence in execution of regulatory deliverables._ + _Drive the regulatory examination process as a lead or support other point of contact (POC) of communication with regulators for examinations and requests – schedule, objectives, etc._ + _Support the definition and communication strategies for regulatory exam management in order, to meet Citi’s legal, regulatory and compliance requirements._ + _Oversee regulatory preparatory activities and provide feedback to management and the team regarding deliverable request and meeting materials._ + _Provide coaching to the management and team in advance of regulatory exam meetings to ensure consistency, applicability of the message and the materials meet regulatory request/expectations._ + _Lead/Support the collection, review and delivery of all deliverables and follow-up requests required for successful completion of the examination process._ + _Anticipate questions and/or concerns that may arise during the examination, be able to ‘connect the dots’ and be able to communicate the ‘big picture’ to both the internal team and the regulators._ + _Responsible for communicating exam status and updates to Senior Management and the team._ + _Where required, responsible for the coordination, development and review regulatory examinations draft responses._ + _Analyze regulatory requirements and help define and/or validate the controls that address these requirements._ + _Ensure appropriate update on Operations regulatory landscape is shared with stakeholders and appropriate escalation of relevant issues._ + _Able to independently manage regulatory engagement/attendance at all ongoing Supervisory / Regulatory Management meetings._ + _Utilize strong analytical skills (connect the dots) to evaluate control issues, corrective actions and regulatory interactions, both exams and meetings, and apprise management of common themes and new areas of focus._ **_Qualifications:_** + _10+ years of experience in financial services/regulated firms; Preference for experience of gained in a similar role or governance/oversight or control functions (such as internal audit, QA) and project management skills, within a financial services organization and/or experience working for a regulator._ + _Demonstrated leadership and adaptability when facing unique challenges of a dynamic organization._ + _Strong interpersonal skills, including the ability to partner with others and deal effectively with multiple projects and changing priorities._ + _Strong analytical and problem-solving skills with excellent follow-up and strong attention to detail_ + _Excellent written and verbal communication skills required, ability to succinctly synthesize key messages and themes._ + _Experience and confidence in interfacing with Senior Management._ + _Proven ability to work independently in a fast-paced multi-tasking environment._ **_Education:_** + _Bachelor’s/University degree or equivalent experience_ ------------------------------------------------------ **Job Family Group:** Compliance and Control ------------------------------------------------------ **Job Family:** Regulatory Liaison & Exam Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.