Support Center - Irving

The Vice President - Visual & Merchandise Presentation oversees the merchandise presentation strategy to drive merchandise sales, optimize inventory investments, and enhance store labor efficiency. They will direct the creation and maintenance of store planograms and lead the development, testing, and refinement of new initiatives to boost store engagement and profitability. By fostering strong relationships with executive leadership and stakeholders, they align visual merchandising efforts with broader strategic business objectives. They participate in shaping organizational strategies, goals, and budgets, including expense forecasting for product presentation. They stay current with best-in-class visual merchandising practices, collaborate with store planning and real estate teams on store layouts and remodels, and proactively identify operational improvements to implement necessary changes.

Major Activities

Visual & Merchandise Planning

Oversee the merchandise presentation strategy and process to support the achievement of merchandise sales, margin objectives, optimization of inventory investment, and store labor efficiencyDirect the creation and maintenance of store planograms for all store formats, overseeing new and existing product merchandising and presentation directionEnsure accurate execution of new product introduction and product exit strategies through creation of merchandising direction, including strategic placement of product and supportive presentation elementsDevelop, test, launch, and refine new initiatives to drive store engagement and profitabilityBuild and sustain key relationships with executive leadership teams and communicate effectively with stakeholders throughout all levels of the organization to drive alignment and understand their strategic business initiatives to support with visual merchandise presentationBe the conduit between Merchandising, Marketing, and Digital to ensure a frictionless omni customer experienceParticipate in the development of short- and long-term strategies, goals, and budget based on the organizational visionResponsible for planning and forecasting expense budgets associated with everyday product presentation, as well as any new fixtures needed for future setsMaintain a current and thorough understanding of best-in-class practices and trends in visual merchandising, presentation, and décorWork with store planning and real estate on refinement of layouts of merchandising aspects of new stores and remodelsProactively identify operational improvements and work to formulate, propose, influence, and implement necessary changesManage the planogram schedule to ensure timelines are met and fulfill all requirements of the planogram process

Other duties as assigned

Minimum Education

Bachelor’s degree or equivalent experience

Minimum Special Certifications or Technical Skills

Microsoft Office Suite; including PowerPoint and Outlook

Minimum Type of Experience the Job Requires

15+ years of retail leadership experienceExperience in customer experience design and visual merchandising development

Other

Competencies Required

Proven ability to influence change across the organization by developing collaborative relationships with others, anticipate barriers to progress and proactively reroute, and build a brand through a culture of service and operational excellenceStrong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectivesResults oriented, comfortable with ambiguity and possess versatile communication stylesAbility to manage, engage, and develop a diverse team, working collaboratively with business partners and customers, sharing ideas and developing plans in line with the company mission and merchandise strategyAbility to influence, lead, motivate, establish project schedules, and execute within specified timelineSuccess with interpreting data, turning insight into action, delivering on budgets and expense controlExperience in omni-channel environments

Desired Characteristics

Passionate customer advocate with strong leadership presenceExperience developing executive presentations and storytellingInitiative-taker, elevated level of energy, motivated, and is able to work independentlyAbility to mobilize teams into action and manage multiple projects with demanding platformsForward thinking, challenges the status quo and innovates to find a better wayCreates environment where team members enjoy being on the team

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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