Fort Huachuca, AZ, 85670, USA
2 days ago
VTC Administrator - Senior
**Overview** SOS International LLC (SOSi) is seeking a **VTC Administrator - Senior** in **Fort Huachuca, Arizona** . NETCOM fields a team of the Army's premier VTC/VoIP/UC technical experts in real-time Internet Protocol (IP) networking services to provide Theater service management, Network Operations (NETOPS), and security of voice and video to support over 900,000 Army CONUS subscribers. **Essential Job Duties** + Conducts testing of network design and UC/VTC architecture. + Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, hubs, bridges, gatekeepers, gateways, etc. + Evaluates and reports on new communications technologies to enhance capabilities. + Viewed as an expert within the VTC or UC field. + Exhibits exceptional ingenuity, creativity, and resourcefulness. + Acts independently on technical matters pertaining to assigned field and related disciplines. + Must be entirely self-supervisory. + Recommends technologies to accomplish long-term objectives. + Develops concepts, products, or technologies that extend knowledge in fields of expertise. + May serve as external spokesperson for SOSi. + Often instrumental in attracting and obtaining new customer business. + Provides technical leadership and mentors team members and SOSi colleagues. + Interacts closely with customer representatives on highly advanced technical issues. + Explains and presents high-level technical subjects and processes related to assignments. + Independently composes and delivers reports and presentations of the highest professional quality. + Provision, secure, operate, maintain, troubleshoot, and provide service management of VTC technologies including Cisco Unified Border Elements (CUBE), Cisco Unified Communications Manager (CUCM), Cisco Expressway Core and Edge, Cisco Meeting Server/App, and Cisco TelePresence Management Suite. + Perform backups on all managed devices on a regular basis in accordance with disaster recovery requirements. + Ensure all managed devices are configured and maintained to adhere to all applicable DoD STIG and SRG requirements. + Upgrade all managed devices within the required timeline when dictated by Security Advisory Notification Vulnerabilities. **Minimum Requirements** + Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility. + HS +6 or AA/AS +4 or BA/BS +2 years of technical experience in UC/VTC + IAT II certification (CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) required. + CCNA Enterprise, CCNP Collaboration, or approved relevant certification w/in 180 days of hire + Willing to work overtime, holidays, and weekends as necessary. + Participate in rotational on-call duties to provide after-hours support. + Willing to travel to Contingency of Operations Plan (COOP) sites. **Preferred Qualifications** + Working or expert knowledge of VTC registration, routing, MCUs and endpoints. + Additional expertise in Ribbon Communications or Genband/Sonus Networks product management. Experience in Cisco/Avaya/Nortel product management would be considered if candidate has extensive knowledge. + Advanced knowledge of network technologies such as routing and switching. Able to review firewall, router and switch configurations to identify configuration issues. + Experience with AESMP (ServiceNow). **Work Environment** + **_POSSIBLE Remote Position (Local to Fort Huachuca, AZ area)_** + Working conditions are normal for an office environment. Working from home may be possible. + Fast paced, deadline-oriented environment.May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)
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