Walk-In Wednesday: On the Spot Interviews!

If you are looking for a new opportunity in the new year, our Activations department is hiring. This is for our PM Shift (Monday – Friday, 1:30pm – 9:30pm possible Saturdays due business needs). Our next training class starts January 6th, 2024, you don’t want to miss this great opportunity to join our team.  

Walk in anytime on December 18th, 2024, from 1:30pm – 4:30pm

Location: 6355 Metrowest Blvd. Suite 180, Orlando FL 32835

• Check out our benefits
• Tell your family and friends
• Join us on the December 18th

This is an in-office position

Activations Agent Job Description

Description – 
Join us and be involved in a team that brings future vacation dreams to life. The Activations Agent contacts our guests who have purchased a pre-paid vacation package and assists them in making their travel arrangements. You will use sales strategies to provide recommendations that meet guests’ expectations and apply innovative problem-solving skills to give advice and enhance the guest experience.

Schedule Details:
Our Activations department works Monday – Friday. Sundays Off. Saturdays and Holidays are based on business needs. Sundays Off.

Agents will work on this shift,1:30pm – 9:30pm. 

Paid training is provided for 4 weeks and is from 9:00am – 4:30pm Monday through Friday.

Key Responsibilities:
– Give the best guest experience that falls in line with our Mission, Vision and Values.
– Call package holders to book travel dates, verify details, answer questions and follow up as needed.
– Sell package upgrades that aligned with guest interest and influence guest to book certain properties/location/months according to business needs
– Meet performance standards for department metrics
– Sales skills required for the reselling/upselling and saving of packages
– Collecting of additional monies and fees associated with package
– Maintain a positive attitude when interacting with Hilton Grand Vacation customers, coworkers, and managers.
– Efficient in using multiple computer systems
– Ensure the privacy and security of confidential information about our guest and company
– Keeping accurate log of reservations on a spreadsheet

Why Team Members Like Working For Us:
•    Driven base pay plus monthly performance incentives
•    Day One Team Member Benefits
•    Daily Pay option
•    Sundays Off, Only Limited Saturdays
•    Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
•    Discounted Hilton hotel rates worldwide!
•    Recognition Programs and Rewards
•    401(k) program with company match
•    Employee stock purchase program
•    Tuition reimbursement program