JOB SUMMARY: 

Work is performed with limited supervision.  Responsible for evaluating and repairing home furnishings in accordance with company quality standards.  May perform repairs at guest’s location.  Assist in the prepping of home furnishings in preparation for delivery.

PAYS  $18 Hourly  - Paid training provided. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§   Pull home furnishing for repair in the Shop.

§   Evaluate each piece of home furnishing to determine the type of repair and any parts that need to be ordered for the repair to be completed.

§   Request necessary parts needed for home furnishing to be repaired.

§   Inspect replacement parts for damage and verify that part is correct.

§   Make repairs on a variety of home furnishings including but not limited to, case goods, leather and upholstered pieces.  Ensure repairs meet company  quality standards and guest satisfaction.

§   Maintain a clean and organized work area.

§   Perform In-Home service as needed including but not limited to, route service calls to notify guest of expected arrival time; load replacement parts in service vehicle; locate and identify all returned parts; and ensure service vehicle is properly stocked with all necessary parts, tools and supplies to perform the job; assess home furniture damage and determine appropriate resolution; perform required repairs; complete required paperwork, and maintain service vehicle mechanically and in exterior and interior appearance.

§   Promote a professional manner in appearance and demeanor.

§   Assist in training Finishers I.

§   Must develop skills to move through all Finisher jobs within established timeframe.

§   Comply with all applicable company safety standards.

§   Performs repairs to upholstery merchandise as needed.

§   Adheres to safety standards and wears safety equipment, whenever necessary.

§   Maintains cleanliness and organization of racks and aisles.

§   Answers incoming telephone calls in a professional and courteous manner; directs callers to the appropriate person or department or provides information requested.

§   Perform other functions as needed and required.+

MANAGEMENT/SUPERVISORY RESPONSIBILITIES: 

Non applicable.