Position Summary Perform inventory cycle counts and inspections to ensure high inventory accuracy levels and timely processing of customer returns and back to stock. Responsibilities + Perform inventory counts which include RF cycle counting, location audits and recounts. + Review completed inventory counts and variances to determine if further research or a recount is needed. + Update and distribute department reports using Excel or other established logs. + Perform product inspections to determine if product meets established specifications. This includes identifying product as well as sorting through product to determine if product is “good” so it can go back to stock or if product should be written off. + Review inventory in Inventory Problem Bins to confirm and resolve issues with items. Determine if inventory can be corrected with a stock adjustment, put back to stock or if it is damaged or defective and must be written off. Identify product that is not labeled or not labeled correctly and properly label carton. + Perform final check of inventory before a customer order is shorted. Check item locations as well as “likely locations” (neighboring bins, aisles, end caps…). Review item transactions and old locations to try to find missing inventory. Update warehouse transfer order in FDM4 if appropriate. + Process customer returns by sorting/inspecting/identifying product and updating items/quantities on claims in IRMS. Determine if claim is complete. Close/post claims. + Create and update customer returns in FDM4. Determine if a new claim must be entered or if it is necessary to update or change an existing claim. + Perform inbound/outbound audits (receipt/returns and outbound orders including transfers). + Putaway product that has been processed through claims. + Adhere to established safety regulations and company policies/procedures. + Serve as a member of the distribution center team by assisting in other areas as needed. Qualifications Qualifications + Demonstrated attention to detail with a high requirement for accuracy + Strong interpersonal skills; ability to work effectively with others + Good training skills including the ability to present training materials, perform hands on training and basic assessment + Ability to review data, determine cause/effect; identify root cause and make sound decisions as well as recommendations to improve processes + Strong organizational skills; ability to prioritize and coordinate multiple tasks + Solid understanding of inventory and warehouse systems/practices with a strong understanding of how they are integrated. + Strong oral and written communications skills. Ability to pose questions or present issues to co-workers and other departments in professional/businesslike manner. + Ability to identify problems/issues and resolve with minimal supervision. + Solid knowledge of company product line + Ability to use basic warehouse tools/equipment + May be required to be certified to operate motorized equipment (electric pallet jack, stock picker, mule or other power equipment) + Physical agility and stamina to stand, walk, bend and lift (up to 60 pounds). + Ability to work independently with minimal supervision. + Proficient with PC, spreadsheets and other software. + Physical agility to stand, walk and lift 60 pounds. + Flexibility with work schedule; available to work overtime. alphabroder is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. For more information about our commitment to equal employment opportunity, please review EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) , EEO is the Law Poster Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . alphabroder participates in the E-Verify program. Please click below to learn more about the E-Verify program. E-Verify Participation Poster (English and Spanish) (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf) Right to Work Poster (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RighttoWorkPoster.pdf) .