**Overview** **Position Summary Details** The Floor Crew Lead is responsible for overseeing the floor crew. Responsibilities include cleaning and maintaining carpet and hard surface floors. They will use floor manufacturer approved methods. The Floor Crew Lead must be flexible and willing to complete all tasks that are assigned. **Pay rate- $** 21.00 per hour varied schedule _The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information:_ **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Frontline-11.6.23.pdf) | Front Line Team Members | (Programa de Beneficios de ABM) **Responsibilities** + Provide the environment for a great guest experience + Evaluate the efficiency of all facility cleaning tasks + Ensure that all activities in the facility are completed in a timely manner + Ensure that all equipment used in the cleaning process are safe and well maintained, working properly and operating at optimum levels + Work closely with other departments such as security, and guest services + Provide an environment for other supervisors to find and solve problems in a timely manner + Provide a service with exceptional customer satisfaction standards + Ensure that all activities are completed in the assigned area of responsibilities + Set up and maintain a room schedule for each shift + Ensure all housekeeping procedures are followed correctly and not overlooked by employees, who may have individual goals and objectives + Constantly communicate with all departments within the organization, such as customer services in order to ensure that proper relations exist between these departments + Communicate with upper management in order to ensure that proper planning is done so that all employees are assigned duties if need be, in a fair and just manner + Provide all housekeeping department employees with required training and supervision in order to carry out their duties effectively + Coordinate with cleaning managers, supervisors, and guest services staff. **Qualifications** + Must be 18 years of age or older. + Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + 2 yrs of commercial cleaning experience A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. REQNUMBER: 101696 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.