Warehouse Manager
Blackwatch International Corporation (Blackwatch), a small business founded in 2010, is a small business dedicated to supporting Federal business and national security objectives. Based in McLean, VA, with offices in Sacramento, CA, Blackwatch invests in innovation and quality for our customers and staff, holding corporate-level ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 quality certifications. We are a leading provider of information technology (IT) infrastructure, cybersecurity, DevSecOps, data exploitation, and engineering services, specializing in large and complex projects. Blackwatch is dedicated to growth and offers a dynamic working environment with multiple opportunities for advancement.
Position Title: Warehouse Manager
Position location: Alexandria, VA
Position type: Regular Full Time
Years of experience: 5+
Security Clearance: Public Trust
Citizenship: U.S. Citizenship
Job Description:
The Blackwatch Warehouse Manager is responsible for warehouse management for an 80+ employee and subcontractor personnel team for an End User Services federal government contract for the operations and maintenance of standard desktop equipment configurations, including desktop security protection and desktop field support; streamlining processes and procedures with a cloud first objective; AV and video conference AV enhancements; AV and Video Conference Collaboration and Service and Innovation Center management; AV and Video Conference Hybrid Meeting and Webcast Support; AV and Video Conference Webcasts Lifecycle Support; AV and Video Conference Agile Product Team management; and Warehouse Operations management. The Warehouse Manager will oversee a team who support roughly 13,000 teleworkers where 95% of the personnel are teleworking at least one day a week with 11,000 of those teleworkers working from home five days per week. The team supports 18,000 laptop/desktop computers for employees and contractors. The Warehouse Manager will oversee a warehouse that contains 200 different IT items with approximately 11,000 items tracked and a total of approximately 20,000 items currently stored. The team receives, ships, tracks, maintains, repairs, and/or disposes of IT hardware.
Responsibilities
Responsible for managing Warehouse staff to ensure operational excellence accordance with all established business process compliance SOPs. Ensures daily operations are maintained as scheduled.Responsible for problem solving, the evaluation of the effectiveness and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency.Provide strategic and operational leadership for a high volume and IT fulfillment distribution center. Administer all functions to ensure timely accurate product receipt, order fulfillment, and the optimization of resources and processes while operating within budget. Develop and implement processes to ensure compliance with company policies/procedures, continual process improvement and drive employee initiatives to create and promote an environment where employees are involved and committed to the success of the customer.Ensure a data-driven and results oriented approach that supports successful execution of customer strategic objectives.May operate a forklift, hand truck, or other equipment to load, unload, transport, and store goods.
Qualifications:
BA/BS degree Business, Administration, Management, or Technical related field.Seven (7) to ten (10) years of experience providing warehouse management or subject matter expertise for government programs.5+ years of logistics warehouse experience Lean Six-Sigma Green Belt, PMP or quality management certifications are highly desirable.Experience auditing to quality standards such as ISO 9001, ISO 20000, and CMMI.Mission focused while building strong rapport and trust with federal customers.Excellent written and verbal communications, capable of effectively communicating with a diverse range of technical and management customers.Skilled leader who can coordinate multiple work streams and priorities in a hybrid work environment.Excellent verbal and written communications skills - a skilled business professional who communicates effectively with all levels of end-users and management.Strong expertise in Microsoft Office Suite, specifically Word, Excel, PowerPoint, Project, and Visio.