Job Responsibilities

Ensure smooth and timely freight process flow. Ensure accurate and timely data entry into our operating system.Track and trace shipments as required. Utilize Process Monitors and Workflows on a daily basis.Ensure timely movement and delivery of freight to customers.Ensure documents are timely sent to the customer or broker for customs purposes.Ensure accurate and timely client invoicing.Interact with our customers in arranging their shipments, exceeding customer service expectations.Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)Meet compliance at all times with regulations.Understand department process flow, outbound/inbound/inventory data, constantly looking for areas of improved efficiency.Ensure all customers' standard operating procedures are followed and updated.Overseas communications, timely responses to emails and requests (internal and external)