Purpose and role of job:

Lead all warehouse team members on crew and manage company assets to safely maximize shipping, receiving, and other warehouse associated activities

Principal Accountabilities/ Responsibilities:

General Responsibilities

Follows and ensures accountability for all safety rules and policies and drives a culture of personal responsibility and keeping each other safe.Follows and ensures accountability for all necessary regulations (i.e.: GMP, FDA, and ISO).Monitors all shipping and receiving functions and sets crew goals in collaboration with management and other team leads.Plans daily warehouse schedules to ensure efficient utilization of team members in response to workload and special project, making just-in-time adjustments to ensure staffing requirements are met to achieve crew goals.Performs other duties as necessary when directed to do so.

Communication/Collaboration Responsibilities

Ensures proper communications and plans to shift support and crews.Verifies communication of process changes and quality procedure/specification changesSubmits work requests to correct issues that can be resolved by Support TeamsServes as liaison for communication between the warehouse and other departments.

Safety Leadership

Demonstrates and verifies 100% compliance of safety best practices with team members (PPE, LOTO, cleaning, no jewelry, loose fitting clothing, etc.)    Assures personal participation and team verification for 100% compliance of:Monthly – Safety Committee Meeting attendance, safety training in the LMS & safety auditsQuarterly –safety observations, safety training in the LMS, & safety auditsAs needed – safety incident reporting & related follow up action items.

People Leadership - lead authentically with a passion and capability to transparently engage, motivate, and move people toward the achievement of our desired state.

Lead Self

Understands and models the values and culture of the company.Knows oneself and understands leadership impact.Models’ transparency and learns from mistakes.Courageously aligns words and actions.Serves as a positive team player that works to find solutions and builds team morale.Leads shift as if it were their own business, while setting up the next shift for successOwns and participates in self-development opportunities.

Lead Others

Leads, coaches and mentors all direct team members and indirect support teams to achieve goals and successful execution of the warehouse plan on the shift.Helps select and develop great teams.Coaches, listens, and engages in direct dialogue.Empowers others and models accountability.Builds trusting and caring relationships with all team members.Leads cross-company teamwork and collaboration.Drives execution on completion of tasks.Shows presence and participation, when possible, on the warehouse floorCompletes on time, well-written reviews.Provides continuous feedback to team members.Partners with Warehouse Manager and Training Department to schedule and support skills training and individual development of team members.Evaluates/verifies technical skills of team members to identify skill gaps and training needs; offering guidance and coaching to team members.

              

Lead Forward

Inspires others and is optimistic about the future.Thinks critically and acts strategically.Evaluates team member work assignments & optimize where necessary.Champions change to grow the business.

Business Management & Administrative Responsibilities

Asset and Warehouse Management

Achieves high level of customer satisfaction through excellence in receiving and stowing, picking and packing, shipping, inventory management and documentation.Manages events and/or incidents per protocols.Leads a robust asset management and housekeeping program.

Time Management & Administration

Assists in time and attendance record keeping.Utilizes & maintains Outlook calendar to organize individual’s schedule, meetings, and events.Completes warehouse efficiency reports as needed.Supports/facilitates internal and external warehouse audits.

Education and experience requirements:

Minimum of ten years of progressive professional experience in a related field.Minimum of five years of experience in a leadership capacity.Minimum of two years of college courses (preferred).Proven ability to lead and manage a dynamic team.Advanced knowledge of all processes and equipment.Standard knowledge of forklift operation.Must be Forklift Certified by First Quality within first 30-day.Excellent oral and written communication skills, computer skills, reasoning, and mathematical skills.Excellent interpersonal skills to influence and guide all levels of team members.Strong analytical and problem-solving skills.Must be able to work in a fast-paced environment.Experience with Microsoft Office (specifically Outlook & Excel)Experience with an ERP System

Disclaimer:

The above information on this job description has been described to indicate the general nature and level of work performed by incumbents.  Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations.  As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.