This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.
Your role at Baxter:
Directly supports the Operations Staff by performing multifaceted and specialized duties, including order allocation, shipment confirmation and customer support. Maintain various databases which relate to operations, enter new data and ensures data integrity, reconcile all data discrepancies, and prepare all documents and physical assignments vital for shift to perform efficiently.
Your team:
We develop quality products with the patient in mind, so our marketing efforts are also patient centric. That means you can be proud of our work and the value we provide to people every day.
As a large, multinational organization, you could expand your knowledge through collaboration with a variety of individuals, exposure to different facets of our portfolio, and an encouraging leadership team that encourages ongoing development.
What you'll be doing:
Along with Team Lead, prepares all documents and physical assignments vital for the shift to perform efficiently and productively every day.
Cross trains and assists management with back up of Operations Specialists for other departments within the Facility.
Help in achieving departmental objectives pertaining to safety, operations, and financial performance.
Assist in any training for other back-up functions within the receiving department.
Handle multiple databases related to incoming operations. Input new data and ensure data accuracy. Resolve all data inconsistencies. within JDE and WMS (Swiss log).
Collaborate with other departments and management to identify and address customer needs/resolve issues related to incoming shipments.
Schedule critical receipts and ensure timely resolution upon prioritization.
Search and retrieve FDA & Customs Releases for Overseas Containers before posting (pertaining) receipts via Danzas website & Carmichael, Expeditors and DHL.
Validate that product being received from 3rd party logistics are approved vendors on Trackwise.
Receiving Specific Duties
Respond to inquiries from key collaborators in relation to receiving status and tracking within 2 hours from receipt.
Answer all incoming calls and inquiries
Plan the receiving department's workload for the next day before end of shift
Release and print shipping daily workload in support of Team Lead
Maintain and update Tier I Board with key performance indicators for Receiving with Team Lead and Supervisor
Run reports as needed for area
Prepare month-end report for department as needed
Research receiving failures
Request and reprint/ fax missing packing lists from vendors/origin
Responsible for creating receipts – via packing list obtained from trailer
Create code/lot numbers from packing list & verify Holds via FCA Tracking System
Confirm trailer information via Trailer Que to access arrival date & time
Access Vendor Approval via Global Supplier Quality (GSQ) for all Vendors
Confirm product Expiration Date is acceptable
File all receipts
Problem receipt resolution to include shipments from outside Vendors, no po#, incorrect po#, no packing list
Get along with team in resolving discrepancies, research PO discrepancies via JDE – retrieve appropriate documentation & assist with resolution
Ensure Baxter requirements are notated on packing list (code/lot/qty……)
Retain file for pre-notification packing list via email
Assist in scheduling LTL appointments
Adjust estimated date of arrivals
Assist in maintaining departmental goals
Assist in training for Back-ups
Submit Daily Summary Report
International Specific Duties
Schedule loads per the defined Shipping ScheduleCreate and print documents vital for material handlers to use for assembling shipments
Schedule Inbound Receipts
Perform quality hold checks for all inbound finished good receipts
Coordinate and report on all FCA’s and Local Holds
What you'll bring:
High school graduate or equivalent. Associate’s or Bachelor’s preferred.1-5 years’ experience Order Management/ Customer Service.
Experience working with a Warehouse Management System 3+ years of experience in a distribution environment.
Experience Operating Powered Industrial Equipment preferred.
Strong interpersonal, leadership and communication skills.
Must be able to work independently.
Computer proficiency in Microsoft Office and the ability to use enterprise
Must have excellent communication skills both oral and written along with confirmed ability implement change.
Must be able to prioritize and handle a number of ongoing issues, meet deadlines, and connect with senior management.
Strong analytical skills and experience with spreadsheets and word processing applications, required.
Proven record of interpersonal and leadership skills with ability to interface well with other departments and lead optimally and efficiently in a team environment.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more clear with our pay practices. The estimated base salary for this position is $44,800.00 - $61,600.00 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, commission, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
EEO is the Law
EEO is the law - Poster Supplement
Pay Transparency Policy
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.