Warehouse Supervisor-Shipping - 1st Shift
Why WWT?
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Job Summary:
Warehouse Supervisors are responsible for directly overseeing and leading a group of 10-25 warehouse personnel who work receiving, moving, picking, and shipping product throughout our warehouse and integration operations. Responsibilities include leading, developing, planning and directing staff in supporting our department goals and objectives. Warehouse Supervisors actively participate in the warehouse operations. The position reports to a Warehouse Manager.
Job Responsibilities:
Review safety protocols and processes for best practices of equipment operation, making recommendations as needed for enhancements. Identify the interrelatedness of work activities across teams and recommend improvements to processes to increase effectiveness. Remove team barriers to implementing new ideas or approaches by securing the necessary resources or support from senior management. Ensure process improvement initiatives focus on measurable results, and help teams establish measures of success. Provide insight on ways to address short-term production capacity constraints or issues (e.g., through increasing the number of workers or machines, increasing the number of shifts, sub-contracting arrangements). Guide the ordering, shipping, and warehousing processes to ensure a consistent flow for production; implement new strategies and designs to improve the movement of materials. Conduct a deep review of data and issues to quickly reveal the root cause of problem. Recommend interim and long-term solutions to complex problems to ensure successful resolution. Execute solutions to complex problems; guide the analysis of a problem all the way to a successful resolution. Listen attentively, clarifying messages and expectations and asking thoughtful questions to determine any unstated needs of the speaker. Respond to others’ non-verbal behavior and pick up on the true message, whether spoken or unspoken. Validate the intent of the message and offer appropriate constructive input. Consider team members’ time commitments in creating schedules and project plans, carefully structuring the amount of time devoted to each task. Follow up and keep others (i.e., senior leaders and team members) informed of progress on tasks and project responsibilities. Define the objectives and resources required to successfully complete a project and manage the team to complete work within established timeframes. Promote WWT safety guidelines. Drive teams to maintain a clean and organized (5S) warehouse operation.