About the Role
The graduate-level Intern will operate as a project coordinator and support the Division of Consumer and Community Affairs’ Front Office (FO) in advancing the Division’s mission to promote a fair and transparent financial services marketplace for all consumers. The FO is central to aligning the Division’s work activities to its strategic goals and supporting a high performing workforce. It establishes and implements effective procedures and protocols and facilitates timely completion of key work activities by monitoring and reporting progress on achieving success measures and completing high quality deliverables.
The Intern will be under the supervision of the Deputy Director. They willperform various administrative tasks to help communicate, manage, and plan how to prioritize work activities and keep them onschedule.The Intern may also support the collection, analysis, and reporting of risk and risk mitigation opportunities for various work activities, as well as other related tasks as assigned. They must follow data quality best practices and are expected to present their work to various audiences in the Division.
Requirements
Suggested Major/Education: Must be a graduate student pursuing a graduate degree in an business management, finance, accounting, computer science, or other relevant fields graduating in December 2025 or later
Requires knowledge of fundamental project management principles, concepts, and techniques Musthaveexcellent communication and interpersonal skills to develop and maintain good business relationships;strongorganizationalandtime managementskills;keen ability to prioritize work based on strategic plans and protocols; high attention to detail;able to work effectively with a team and as an individual based on business needs.Demonstrates strong analytical and problem-solving abilities. Possessessolid working knowledge of Microsoft Office products including Outlook, Word, Excel, PowerPoint, and Teams; experience with Microsoft Project or similar project management tools is a plus.Applicants should provide a cover letter, resume, an unofficial transcript from their current institution(s) reflecting relevant coursework and may include contact information for one or two professional references.Anticipated Work Hours: During the summer, 40 hours per week; during the school semester, 15-30 hours per week
Anticipated Work Environment: This internship will be a hybrid role, with a combination of in-person and remote work.
US Citizenship is required for all Board internships and applicants must be current students
High School or equivalent experience required. Must have at least three years experience working in Supply and Warehouse Operations. Works indoors and outdoors to load and unload cargo, including heavy items, under all weather conditions. Work will also be performed in a warehouse environment with industrial lighting, concrete flooring and temperatures that may be below and above those normally found in a standard office. Potential exists to work around hazardous materials. Must be able to operate warehouse, e.g., forklifts, power jacks, trucks, computer terminal used for inventory system. Must be able to operate automated inventory system. Must have a valid driver’s license from a local jurisdiction and meet all other applicable requirements for driving or operating the vehicles described herein. Must possess applicable certification(s) and training to operate standard warehouse equipment (e.g., forklift, cherry picker, pallet jack, etc.). A demonstrated commitment to a strong customer service philosophy is required.
Physical Demand/Work Environment: Must be able to lift heavy objects weighing up to 50 pounds from and onto shelving, as well as loading and unloading warehouse vehicles. Position requires continuous standing, sitting, bending, stooping, kneeling, stretching, climbing, and reaching over and under equipment, cargo and supplies in confined spaces. Must be able to safely work at heights up to 20 feet. Will be required on a regular basis to lift, push, pull and operate a variety of heavy duty equipment, e.g. forklift weighing up to 5,000 lbs., pallet jack weighing up to 4,500 lbs., cherry picker weighing up to 3,000 lbs., and shrink wrap machine. Required to operate vehicles, including cargo vans and trucks weighing up to 26,000 lbs. at full capacity, in all kinds of weather and traffic. Will be required to complete all mandatory instruction in injury prevention, ergonomics and OSHA training for the position. Must meet the Board’s standards for employment, including suitability requirements.
Contacts are with all levels of Board Staff and outside vendors. Works collaboratively with Supervisor, peers and Facilities Services Manager and staff.
The incumbent of this position has been designated as essential personnel, and as such will be expected to report to work or work extra time even if the Board is officially closed during emergency situations, such as inclement weather. Non-exempt employees are eligible for overtime pay in accordance with the Board’s policy and legal requirements. An onsite presence is required in Washington DC and Upper Marlboro, MD.