We are NOW HIRING for a Warranty Admin!
This is a Hybrid position for an Internal Advisor/Warranty Admin
Pay Rate: $25/Hourly
If you have the drive to perform, exceed and excel… then we want you to come work with us as a Warranty Admin. Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
As part of the Lithia & Driveway family of dealerships, we are dedicated to delivering honest value and exceptional results. When you join our team, you are joining the largest dealership groups in the nation, with plenty of opportunities to meet your career goals.
What you will be doing:
Prepare warranty repair orders with accuracy, legibility and compliance to the manufacturers warranty policies and procedures as outlined in appropriate manufacturers Warranty Policy and Procedure Manuals.
Determine and enter the applicable labor operation codes, failure codes, and/or other required administrative data on the repair orders.
Book the appropriate technicians for the hours earned on the operations performed. Up-flag and back-flag as appropriate, informing the technician and department management of adjustments as they occur.
Check each repair order against the vehicles’ service history to avoid processing duplicate claims or submitting claims for shop comebacks.
Review and process all returned/rejected/adjusted warranty claims, track each claim until its final resolution.
Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or for claims requiring special assistance.
Monitor the use of special warranty programs for diagnosis time, straight time repairs, etc. for abuse by the service sales and /or technical staff.
We looking for?
Communication skills – communicate effectively with others
Typing – ability to type efficiently to enter accurate information into tracking system
Basic computer skills
Communication skills – communicate effectively with others
Must be 18 years of age or older
Must have a valid driver's license and a good driving record.
There has never been a better time to set yourself up for the future! Let's start your new year with a great opportunity at Chevrolet Buick GMC of Fairbanks Today!
We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.