Job title: Warranty/Claims Data Analyst Location: Hybrid In Warren MI 48093 Duration: 12 months Contract with potential to convert to FTE Pay Range: $26-$29/hr. Shift Timings: Monday to Friday 8AM to 5PM. (M&F remote – T/W/Th on site) Summary: The main function of a Data Analyst is to coordinate changes to computer databases, test, and implement the database applying knowledge of database management systems. Qualifications: • Bachelor's degree in a technical field such as computer science, computer engineering or related field required • 0-2 years applicable experience required • Experience with database technologies • Knowledge of the ETL process • Knowledge of at least one scripting language • Strong written and oral communication skills • Strong troubleshooting and problem solving skills • Demonstrated history of success • Desire to be working with data and helping businesses make better data driven decisions Top 3 must-have hard skills - Level of experience with each - Stack-ranked by importance: 1. Perform daily updates to the Labor Information System (GMLID) 2. Work with the Dealer Business Center (DBC) to resolve warranty claim rejects Self-Starter who still can work well with a team Ability to work off hours to support Global Business Partners as required Continuous improvement experience desired Identify process improvement and waste reduction areas Global Focus Help manage the implementation of all change requests and enhancements to the Global Warranty Management System (GWM) Managed the sustainability of GWM system Raise/track/escalate IT tickets to correct identified issues, or implement enhancements Performs other related duties and assignments as required Self Starter Perform daily updates to the Labor Information System (GMLID) Work with the Dealer Business Center (DBC) to resolve warranty claim rejects Maintain Tables/Data in SAP Work with SAP to resolve dealer claim rejections Create and Analyse Reject Report to Identify areas that need GMLID update Work with the Labor Time Activity Group to resolve labor time guide (LTG) issues Raise/track/escalate IT tickets to correct identified issues, or implement enhancements Performs other related duties and assignments as required Global Focus If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.