+ Explore Opportunities + Warranty + Charleston, SC + Warranty Service Manager Charleston, SC Warranty Service Manager Apply Now The Job was shared succesfully! Share Job Apply Now Share Job Job Description David Weekley Homes, a leader in residential home building, is seeking a Warranty Service Manager to join our Charleston team. Responsibilities include: + Instruct customers on how to maintain their homes, as well as communicate what items are not warrantable + Coordinate and schedule repairs with contractors and customers + Follow up, inspect, and ensure completion of all repairs + Hold contractors accountable for results + Manage your budget + Handle multiple tasks, as well as projects within designated timeframes + The ability to say "no" and overcome objections in a professional manner + Responsible for achieving high levels of customer satisfaction + Perform minor repairs Qualifications + A positive attitude and good social and communication skills are essential + Must be able to deal with and remain calm in confrontational situations and deal with negativity + Previous experience in the home building industry is preferred & some home repair experience is helpful. + Previous experience in a customer service environment + A team player who can work closely with Customers, Builders, and Subcontractors in a fast-paced environment. + Stay organized and manage your time effectively to accomplish goals Additional Information . What We Offer: Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 18 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America. We offer an excellent benefits package that includes: + Health Insurance - Medical, Dental and Vision + 401k and discretionary 8% match + Employee Stock Ownership Plan + Profit Sharing + Vacation, Paid Holidays, plus PTO + New Home Discount for Team Member and Family + College Scholarship Program + Community Outreach + Sabbaticals + And more! David Weekley Homes is an Equal Opportunity Employer (https://careers.davidweekleyhomes.com/eeo) , and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law. Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.