Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Innovation is the heart of Brunswick.  See how your contributions will help transform vision into reality: 

Position Overview: 

Support a multi-brand organization within focus area of parts and warranty as assigned by direct manager or supervisor. Understand and maintain working knowledge of Brunswick boat brands’ warranty policies and procedures around warranty and parts support. To be successful in this role, candidate will be proactive in their engagement and have a strong teamwork mentality. 

At Brunswick, we have passion for our work and a distinct ability to deliver.   

Essential Functions:

Support dealer warranty and parts inquiries 

Document all interactions in Salesforce CRM 

Support key strategic initiatives to develop and enhance dealer service support within BBG 

Crosstrain to support multiple brand areas within BBG 

Other tasks, initiatives, and projects as assigned by manager 

Support auditing of Tier 1 claims and accessory orders 

KPI development and reporting in target area 

Warranty Support 

Review and Process warranty claims and pre-authorization claims within designated scope  

Receive and process escalated registration corrections, research, and document requests for MSOs, Certificates of Origin, and others as needed 

Maintain knowledge of open Service Campaigns and Recalls and work with Quality Campaign Manager to ensure warranty specifications are met  

Receive and support dealer inquiries regarding warranty coverage and claims systems  

Receive and support supplier warranty review and credit recovery  

Report common warranty issues to brand quality teams 

Review and approve pre-authorization up to $5K for dealer to perform warranty repairs 

Review and approve payment of warranty claims up to $5K 

Parts Support 

Receive and support dealer inquiries for part numbers and parts needs including part of parts 

Process parts orders within designated scope  

Maintain P&A Parts including current and non-current parts, and kits as needed  

Create Purchase Order requests to vendors  

Follow-up on vendor purchase orders  

Research part pricing and acquisition   

Work with brand supply chains as needed in order to fulfill orders  

Work with brand teams as needed to validate and manage non-current/retired parts  

Track and maintain aged AO reports 

Work with suppliers as needed to develop supplier contracts 

Work with suppliers and supply chain teams to track and fulfill orders   

Connect with suppliers to obtain accurate part number, pricing, and lead time 

Process Return Goods Authorizations (RGAs) as needed  

Lead & Develop  

Provide position and dealer training support as needed  

Support Dealer Labor Rate program including maintaining affidavits and correct dealer rates  

Support the Warranty Administration Certification training and inquiries as needed  

Participate in alignment discussions as needed, to ensure efficiency practices in the P&A and Warranty areas 

Assist in HPPD program for new and refresh boats, by identifying appropriate parts needs and warranty analytics 

Provide detailed warranty reporting to BBG Engineering, Quality and Sourcing teams 

Training as required to maintain and improve product knowledge and skillset  

Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.  

Required Qualifications: 

High School Diploma or GED 

Boating experience and knowledge of fiberglass and aluminum boats  

Ability to quickly learn and navigate through software and online programs 

Preferred Qualifications: 

Familiarity with OBMS and Compass environment preferred  

Familiarity with Salesforce.com environment preferred  

Working Conditions:  

Standard office conditions 

Hybrid (in the office 2-3x per week)  

The anticipated pay range for this position is $47,600 to $75,100, annually. The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for a short-term incentive program. 

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context. 

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts and much more. Details about our benefits can be found here.

Why Brunswick: 

Whatever tomorrow brings, we’ll be at the leading edge.  As the clear leader in the marine industry, we’re committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we’re proud of being recognized for making a splash with numerous awards!  

About Brunswick:  

Brunswick Corporation is a leader in the marine industry, and we’re looking for people just like you to take part in the movement towards better boating for all. We rely on the thoughtful input of people from all backgrounds to create compelling, innovative products for our customers around the globe. As such, diversity, equity, and inclusion are priorities in the enduring culture of our company. As a world leader in emerging recreational products and technologies, when you join our team, you become part of some of the most innovative, forward-looking brands in the marine industry today. 

Next is Now!  

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law.  Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply.  If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. 

For more information about EEO laws, - click here

Brunswick and Workday Privacy Policies

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers.  If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.