Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

 

An exceptional opportunity to join our high-profile hotel in Istanbul.

The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees. 

Be a part of the highly experienced team.

Key accountabilities

 

Responsible for receiving and delivering all guest items on time, accurately, and professionally.

Inspects all laundry before and after cleaning for dirt, stains, damage, and quality of ironing/folding.

Keeps the guest laundry room shelves organized and clean.

Ensures that all items are hung, folded, and stored properly in their designated places.

Should possess knowledge of fabrics, cleaning tools, chemicals, machine operation, and the ability to provide friendly service to guests.

Should be able to work in a fast-paced, customer-service-oriented environment; controlled and deadlines should be met on time.

Should be able to work as part of a team as well as complete tasks independently, follow instructions from supervisors, and use appropriate problem-solving skills.

 

General requirements

 

Minimum 2-3 years’ experience in a similar role in a Luxury Hotel environment with similar standards and expectations.

Knowledge of using cleaning tools, chemicals, machinery and the ability to provide friendly services to guests.

Must be able to work in a fast paced and customer service-oriented environment; to perform under pressure and meet deadlines in a timely manner.

Must be able to work as part of a team as well as to complete assignments independently, to take instructions from supervisors, and to exercise proper problem-solving skills.

Innovative and a natural organiser, highly detailed and able to engage with guests.

Turkish communication proficiency, and English as a secondary language is preferred. 

 

We would be delighted to receive your CV and will liaise directly with suitable applicants.

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