About The Team
At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team.
About the Role
The Water Meter Installer reports to the Smart Meter Deployment Operations Manager at Bermex. This position plays a key role in water meter maintenance and measurement. This position also requires a high degree of walking in outdoor environmental conditions, excellent time management, and exceptional flexibility day to day.
What You’ll Do
Water Meter Maintenance:
Perform visual inspections of water service for leaks
Identify hazards at meter sites and report accordingly
Properly change out water meters of varying sizes and brands
Properly change out water meter registers for AMI/AMR upgrade
Water Meter Reading:
Read water meters
Enter data collected in the field into a handheld computer
Assist on additional projects, as necessary
Customer Communication:
Refer all consumer complaints to the appropriate authorities
Provide general information about the meter services to customers, when applicable
Use telephones, tablets, and/or computers to communicate
Other duties as assigned.
About You
Must haves:
Education: None. Must be 18 years of age or older r
Experience: No experience necessary, employees will be trained. Valid driver's license is required
Nice to haves:
Education: High School Diploma or GED
Experience: 1 or more years of experience in the direct exchange of water meters and registers of varying sizes
Your Skills:
Ability to multi-task, and work independently and as a team
Exceptional flexibility in daily routines and route scheduling. Must be flexible in times of need, including extended nights and weekends.
Adequate time management skills to finish daily meter reads in a timely manner, figuring out an efficient way to read meters for that day
Excellent communication skills, comfortable interacting with management and customers
Ability to interact with unhappy or negative customers in a professional manner
Excellent attention to detail for problem solving and finding
Ability to walk long distances and prepare for weather conditions, accordingly
Proficient computer skills, including knowledge of Microsoft Office programs
Place a high value on safety, quality of work, and operational procedures
Basic knowledge of GIS systems and principles is required
This role would not be a good fit if you:
Do not enjoy working independently
Do not enjoy working in outdoor conditions
Do not enjoy walking long distances
Are not flexible and do not enjoy adapting to your current work schedule or routine
Do not have adequate planning and time management skills to finish a day’s work in a timely manner
Drug/Alcohol Testing:
Drug/alcohol testing is required
Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters
Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters
Benefits
Health and Safety:
Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
Flexible Spending Accounts or an option for a Health Saving Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement:
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
PTO Plans (after 90 completed days of service for full-time employees):
Paid Vacation
Paid Holidays
Paid Wedding Day
Veterans Day paid time off for our veterans
Paid Sick Time (New York based positions ONLY)
Perks/Allowances
Company vehicle (for all driver-based positions)
Gas card for company vehicle (if applicable)
Company provided cell phone or mobile allowance (if applicable)
Boot allowance from approved vendors
Daily per diem for travel-based positions
Where We Work
Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)