ICF is currently seeking a Web Content Developer to work on the OTIP/ORR Mission Support Project.  The purpose of this project is to provide support ORR in meeting their mission goals.  This support covers a variety of activities across multiple divisions within each federal program.

The Web Content Developer will use his/her expertise to create, update, and publish web content, support search engine optimization, and ensure website functionality.

The successful candidate will have a broad knowledge of project support and coordination.  The Web Content Developer will report to a divisional or bureau lead for supervision and assignments.

Positions will be fully remote, onsite embedded in the client site, and hybrid.

Key Responsibilities:

Web Content Developer responsibilities include:Providing support for creating, editing, updating, and publishing web content approved by federal staff for agency websites.  Web content will include but is not limited to text, graphics, video, and interactive elements as directed and approved by federal staff. Developing content that supports search engine optimization to increase visibility and engagement.Ensuring all materials are consistent with ACF and with, depending on the office supported, ORR or OTIP guidelines. Ensuring website functionality, review content for accuracy and relevancy, and recommend changes based on user experience design methodologies.Tracking and collecting site performance metrics using statistical analysis and web analytic tools.Recommending changes to improve the reach and effectiveness of the website.

Basic Qualifications:  

Bachelor’s degree in social work, public administration, or related field and technical certification related to web design/technology.Minimum of 3 years’ experience developing web content.Minimum of 1 years’ experience direct experience developing and delivering content related to immigration, law, refugee needs, or a related field. Minimum of 1 years’ experience with website optimization.

Preferred Skills: 

5+ years professional experience with ORR/OTIP programs.Advanced website analytic and development skills.

Professional Skills:

High quality control skills with superior attention to detail and the ability to meet stringent deadlines.Ability to promote and contribute to an equitable and inclusive organizational culture and environment.Strong analytical, problem-solving, and decision-making capabilities.Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment. Strong team player with the ability to take initiative and work well independently.Excellent verbal, oral, interpersonal and written communication skills, including experience with developing and delivering presentations, writing, and blogging social media content.Ability to exercise good judgment, discretion, tact, and diplomacy.Strong organizational and time management skills.

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Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. 

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$72,402.00 - $123,084.00

DC Remote Office (DC99)