Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Designs, executes and analyzes research for recommendations for solutions to support and uphold the Marine Corps Community Services (MCCS) Marketing Division's vision to "reach and inspire our community through creative engagement, ensuring their experience becomes part of our story." Creates actionable insights based on data and analysis. Conducts research for website development, to include investigation of tools and technologies, and makes recommendations. Determines appropriate methods for delivering information via the internet. Incorporates text, graphics, pictures, objects, video, sound, and all required media enhanced effects as required. Conducts site maintenance. Develops and oversees compliance with communication policies, data management and brand/visual guidelines. Supports the messaging needs of MCCS Twentynine Palms and MCCS Bridgeport, through strategies, and management of websites and webpages. Drafts and edits website and webpage content to provide accurate digital presence for MCCS programs, events, and services. Edits graphic designs for the web that effectively communicate the mission and objectives of MCCS events and services. Ensures all digital content meets Depart of Defense (DoD) and United States Marine Corps (USMC) policy requirements. Guarantees brand consistency in consensus with MCCS enterprise and local style guides. Creates and maintains internal and external MCCS event listing calendars. Maintains online registration system and liaises with MCCS divisions to ensure proper reporting of event registrants. Maintains online payment system and liaises with MCCS Finance office to pull reports and ensure the accurate reception of payments. Works closely with Marketers to create strong digital presence contributing to audience growth and engagement as informed by analytics. Trains necessary MCCS employees on roles and responsibilities with taxonomy, creating web media assets, web events and activities and web site planner structure and rules. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Minimum Qualifications: Three years' experience in administrating and developing web pages and/or sites incorporating graphics, text, and navigation. A bachelor's degree from an accredited college or university in Marketing with a concentration in web and mobile application development, or a closely related field may be substituted for experience. Ability to uncover actionable insight from various analytics platforms, including Google Analytics, and project management systems. Skill to prepare and maintain clear, accurate and complete records, reports and correspondence. Knowledge of digital media, mobile development, analytics, motion graphics and web protocols highly preferred. Must have experience developing content management systems, such as Drupal, Mura, SharePoint, etc., with knowledge or experience on customization, responsive design and web-based applications. Knowledge of Windows Operating System using Adobe Creative Suite programs. Proficient in Microsoft Excel. Knowledge of Microsoft SharePoint, HTML, CSS, and the Adobe Creative Suite family of design tools. Demonstrated experience managing tight deadlines and multiple schedules. Ability to work as a team player and independently with minimal supervision. Must have excellent written and oral presentation skills, and ability to communicate with all levels. This is a white-collar position where occasional lifting up to 20 lbs. may be required. Education Additional Information Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation. GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.