The Wedding Event Sales Manager is responsible for the sales, service, planning, organization and overall execution of weddings, rehearsal dinners and all other wedding related function. This position is responsible for achieving wedding food and beverage production goals and room rental goals through sales and up selling techniques.

The ability to qualify and analyze the needs and expectations of the wedding client is imperative while maximizing revenue for the resort. Clear communication of the client's expectations must be communicated to each internal department in the form of accurate and complete catering contracts, banquet event orders, diagrams, and group resumes. Excellent communication skills and sales skills are a must.

ESSENTIAL FUNCTIONS:

Accepts all requests for proposals and pursues all leads for wedding group business, including responding to inquiries and executing group/event proposals and contracts.  Present, negotiate, and successfully sell lodging, food and beverage, resort activities, amenities, etc. to groups in the wedding market.  Discuss availability, food and beverage minimums, and rental fees with clients.  Participate in daily business review meetings with Director of Sales and Director of Revenue Management.  Convert prospective clientele into committed customers through on-site visits, property tours, and proactive communication.  Assists the client in planning events including menu planning, beverage selections, event set up and other services requested by client, assures all requirements are efficiently communicated and completed to client specifications.  Maintain contact and effective communication throughout the planning process to ensure the highest level of guest satisfaction for all clients.  Communicate accurate and complete details of the event by generating banquet event orders, diagrams, and group resume for upcoming events.  Maintain positive & productive relationships with internal departments and operations, including front office, guest services, reservations, banquets, culinary, food & beverage, housekeeping, security, activities, golf & spa.  Monitor group room block & adjust as needed to meet the need of the client and contract terms.  Act as a customer service representative to anticipate and solve guest issues before and during events.  Continually strives to enhance sales leadership skills by attending industry shows, educational seminars, and other learning opportunities.  Maintain a high level of knowledge of all features and benefits of the property as well as competition's product.  Remain informed on all current hotel industry trends.  Be present onsite for each event to ensure proper event set up and satisfaction of client.  Maintain wedding websites such as Carats & Cake, Wedding Spot, Wedding wire, and the Knot and respond timely to inquiries received from these sites.  Attend weekly operations meetings, BEO meetings, and group resume meetings.  Complete all other duties as assigned by director to include departmental cross training.

Knowledge, Skills, and Abilities Required:

Flexible work hours to include weekend and holidays in order to meet the demands of the 24-hour operation.  Excellent communication skills in all aspects: verbal, written, and non-verbal communication.  College degree  Must have a minimum of 3-5 years' experience in wedding sales, preferably as a manager in a luxury hotel property.  Appropriate professional appearance and presentation.  Strong computer knowledge of Microsoft, Delphi, Outlook, Social Tables, and other management systems.  Must be able to push/lift/carry up to 30 pounds Experience in a 4–5-star environment as a luxury level  Excellent reading, writing, and oral proficiency in the English language, strong interpersonal & communication skills. High level of enthusiasm, creativity, and attention to detail is a must.  Ability to handle multiple tasks and make decisions in a fast-paced client driven environment.  Strong sales skills and ability to handle guest challenges.  Excellent organizational skills.  Outgoing, personable, friendly, with the ability to speak in front of large groups of people with confidence.  Ability to travel

WHY WORK FOR NEMACOLIN?

Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock—both recipients of the Forbes Travel Guide 2022 Awards—to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.

At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles. Associate Recognition programs – Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests’ expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management. Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

AWARDS & ACCOLADES

Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few.

ASSOCIATE REFERRAL PROGRAM

Year-Round Referral Incentive - Receive a reward of $250.00 when you refer a new applicant who is hired and is employed for a minimum of 90 days! Receive a second reward of $250.00 when the referred associate continues their employment for a total of 6 months! Receive a third award of $500.00 when an associate continues their employment for 1 year (rewards not applicable for rehires)! Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)!

ASSOCIATE DISCOUNTS

Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate. X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Company’s XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin. Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount. Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount. 84 Lumber - 17 % (associate must pay to haul).