About Us: Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Central Massachusetts. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact. To learn more please visit: https://www.mocinc.org/employeebenefits We offer fantastic benefits sure to enhance your work-life balance and overall satisfaction! For most positions, these benefits will include: + Health, Dental, and Vision Insurance + Company Paid Life Insurance and Long Term Disability + Flexible Spending Account + 13 Paid Vacation Days + 12 Paid Sick Days + 13 Paid Holidays + Hybrid Work Opportunities + Student Loan Forgiveness Assistance + Tuition Remission + Pet Insurance + Employee Discounts + Professional Development Opportunities + Immediate 403b Employer Contribution, 100% Vesting on Day One! Other Perks and Benefits: We are partnered with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday. + Get paid whenever you need with wages on-demand via ZayZoon. No need to wait until payday! NOW HIRING FOR 1st, 2nd AND 3rd SHIFT 8:00AM-4:00PM 4:00PM-12:00AM 12:00AM-8:00AM Key Responsibilities: + The Overnight Shelter Associate is responsible for accurately maintaining a shift report log and documenting any events during the shift. + Responding to Shelter residence and forwarding them to appropriate person or department + The Over night Shelter Associate will help guide people to processing stations + Assisting emergency teams making sure families are orderly and are reporting to correct areas + Help residents with appointment keeping What You Bring: + Bilingual Haitian or Spanish capacity is a strong plus. + Must be self-motivated, well-organized, punctual, and skilled at time-management. + Ability to communicate effectively and creatively with adults and children of varying ages. + Experience with emergency shelter programs for homeless and individuals including individuals who are experiencing homelessness, or mental illness, + High-level of comfort working within a diverse and multicultural population. + Ability to follow direction and guidance and work as a member of a team. At Making Opportunity Count, we deeply value our culture and are dedicated to fostering a workplace where everyone feels valued and empowered. This is evident through: + Our non-profit Environment: Our values driven work atmosphere focuses on making a meaningful impact in our community. Our shared commitment to service develops a uniquely supportive culture. + Championing Diversity, Equity, and Inclusion: We actively promote and celebrate diversity in all forms by embracing diverse perspectives, backgrounds, and experiences while ensuring equitable opportunities for all employees to thrive. + Career Advancement: Our employees’ growth is paramount. We offer comprehensive training programs, mentorship, and advancement opportunities to assist employees in the pursuit of their career goals. We believe in the potential of people and the power of diversity to drive innovation and success. We encourage all applicants to apply, even if you do not meet every listed requirement. Your unique experiences and perspectives are what help us shape the future of Making Opportunity Count. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. People of color, members of Tribal Nations and Native communities, LGBTQ-identified people, gender-nonconforming people, people with disabilities, veterans, and people who speak a language in addition to English are strongly encouraged to apply.