At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Lippincott - 303 Lippincott Drive

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

Summary:
The Welcome Center Concierge acts as the first point of contact, dedicated to creating a warm and welcoming environment for colleagues, visitors, and vendors, ensuring a positive first impression. This role includes supporting the reception area, conference room operations, and building operations.

Position Responsibilities:

Oversee the Welcome Center, maintaining daily interactions with internal and external customers, vendors, and colleagues. Screens incoming phone calls and visitors, directing them to the appropriate person or location. Handles and resolves routine inquiries. Manages the receipt and distribution of mail, packages, and other deliveries.

Manages conference room operations, including scheduling, providing conference room support/maintenance during events and meetings, and ensuring proper setup and cleanup of the rooms.

Acts as the liaison for building operations, handling the receipt and reporting of maintenance issues.

Collaborate with the on-site Security Officer.

Position Qualifications Required / Experience Required:

Five years of customer service experience.

Strong interpersonal skills, with the ability to work both collaboratively and independently.

Exhibits good judgment, resourcefulness, flexibility, and attention to detail.

Maintains confidentiality.

Familiar with audiovisual technology or willing to learn.

Handles difficult situations and people diplomatically, consistently maintaining integrity.

Required Education:

High school diploma or equivalent