Welcome Coordinator -AdventHealth Well 65

All the benefits and perks you need for you and your family:

· Benefits from Day One

· Paid Days Off from Day One

· Student Loan Repayment Program

· Career Development

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: M-F

Shift: 8AM-5PM

Location: 124000 N Dale Mabry Hwy, Tampa, FL 33618

The role you’ll contribute:

AdventHealth Senior Care is looking for team members with a passion to transform health care and make a difference in the lives of seniors. AdventHealth Senior Care is an innovative primary care practice delivering comprehensive, high quality, team-based care for our members and their families. Our relationship-based care model is designed to provide coordinated health care through a curated network that improves the quality and outcomes in the communities we serve. Our member-centered approach focuses on individualized care to meet the unique needs of our members and is supported by our dedicated care team of primary care physicians, health coaches, nurses and an array of specialized services. We strive for clinical excellence and aim to increase quality, increase patient satisfaction and reduce unnecessary utilization of health care resources. AdventHealth Senior Care is creating a new connection around how whole-person care is delivered to better meet the full spectrum of health care needs in this senior population.

AdventHealth Senior Care is looking for a Welcome Coordinator to be responsible for delivering outstanding experiences and high-touch assistance for our members. The Welcome Coordinator builds individual relationships with our members to ensure they are happy with their experience. The primary responsibilities of the Welcome Coordinator center around greeting members, scheduling appointments and updating medical records. The Welcome Coordinator is also responsible for management of the community center activities. The Welcome Coordinator will be the first impression we make on our members and play an important role in AdventHealth Senior Care’s team-based care approach

The value you’ll bring to the team:

· Welcoming patients and conducting check-in with required forms.

· Maintains an effective operational flow by communicating member status to appropriate team members and keeping patient apprised.

· Updating patient information and making changes in electronic medical record platform.

· Scheduling appointments within electronic medical records platform.

· Requesting medical records, routing documents to clinical team members for review and uploading documents into electronic medical record platform.

· Assisting new patients with paperwork.

· Assisting with community room events.

· Actively participate in daily team huddles.

· Helps enroll members into portal and assists with other tech related needs.

· Other duties as assigned.

Qualifications - External

The expertise and experiences you’ll need to succeed :

Minimum qualifications :

· High School Degree

Preferred qualifications:

· Experience with guest relations or hospitality

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: Well65 Schedule: Full-time

Shift: 1 - Day

Req ID: 24029509

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.