WELLNESS COACHES (CASE MANAGERS)
FULL-TIME | FLEXIBLE SCHEDULES | MULTIPLE LOCATIONS IN NYC
SCOPE OF ROLE: The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
ESSENTIAL DUTIES & RESPONSIBILITIES:Provide case management to assigned caseloadDevelop and monitor individual service plans in conjunction with agency consumersAssist agency consumers with problem solving and crisis interventionAccompany agency consumers on medical, psychiatric, and public benefit appointments, as necessaryAct as advocate for consumer as appropriate; encourage and support self-advocacyIdentification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skillsSupport Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS and OMHSupportive counseling to agency consumers as neededRegular home visits and hospital visits, as necessaryMaintenance of a strong working relationship with all therapeutic support services to ensure the best quality of careDocumentation of all services in compliance with agency standardsAssist with moves with consumers and staff; also include lifting, packing and cleaningWork as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integrationLiaison to community-based services and groups including civic, social service government, and business organizationsParticipate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainingsAdhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate actionOther duties as assigned
Qualifications
REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s Degree required Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System
PREFERRED QUALIFICATIONS & SKILLS
2 years supervisory experience is preferred Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferredExperience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred Experience in scattered site setting strongly preferred Experience or training in peer counseling or advocacy preferred Bilingual English/Spanish speaking preferred Company OverviewSUS IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Benefits & Compensation at MyMedicalLeave@sus.org.
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