Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
Amrit Ocean Resort & Residences...The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.
Overview
The Wellness Experience/ Attendant Supervisor’s responsibilities include overseeing the wellness attendants’ team, ensuring the daily operational duties are carried out per the Amrit Ocean highest standards of hygiene, cleanliness and guest service in all aspects of the operation.
ResponsibilitiesResponsible for Wellness Attendant team and ensuring they are fulfilling their job requirements; any issues must be reported to Wellness Management immediately.Responsible for monitoring the cleanliness standards in the entire facility, particularly the changing rooms, toilets, showers, heat experiences, relaxation, waiting areas and fitness rooms. These areas should be kept neat, tidy and in accordance with the wellness management and Health & Safety guidelines and standards.Responsible for monitoring that all areas are always stocked with clean linen and amenities.Responsible for ensuring that all soiled linens are removed from public areas and fresh linen is always available and presented as per wellness management standards.Responsible for ensuring all guests are guided to hydrotherapy experiences and relaxation areas and Wellness Attendants can explain facilities use.Responsible for ensuring the collection of fresh linen and the delivery of soiled linen to the laundry/loading dock.To be responsible for stock inventory, ordering of guest amenities and cleaning supplies, to ensure cost effective use of supplies. To ensure attendance at monthly departmental meetings and ensure weekly meetings happen with all staff to motivate and be aware of staff needs.Instruct Wellness Attendants on the proper set up and breakdown of fitness classes. Assisting with this process when necessary.Ensuring that all Wellness Attendants are informed of the proper usage of all fitness equipment and their functions. Reporting any equipment damage or malfunctions in any are of the Spa to Wellness Managment immediately.
Qualifications
High school diploma or GED; 1 year experience in the housekeeping, spa or related professional field preferred.
Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.