West Buildings Practice Leader
Jacobs
Join the #1 ENR ranked Top-500 architectural and engineering design firm in the world for seven consecutive years. Building sectors: data centers, government, healthcare, Science & Technology, hospitality, industrial, manufacturing, office, retail, airports, transit, K-12 & higher-education.
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your impact
As a Market Growth Leader, you help set strategy to get in front of clients and help develop work to fill an architectural, engineering, and construction (AEC) pipeline for buildings for the western half of United States and Canada. You’re assigned to an Executive Director of Sales (EDS) but you are ingrained with Operations to help drive focus and visibility in the market, strategy around the right clients, and opportunities to get in the door. You will also be responsible for working collaboratively on that strategy to include input and create alignment with the Lead Account Strategist (LAS), the Director of Operations (DO) aligned to your market, and Market Solutions Leadership assigned to your geography. You will then be accountable to your EDS to lead the successful execution of that strategy to achieve established growth targets and performance metrics.
Working closely with your EDS, you will establish a sales budget and goals (gross margin sold, and others) for your market and for Client Account Managers (CAMs) aligned to that market. You will then work with the EDS to drive consistent accountability across the team of market aligned CAMs for the achievement of all established goals for your market.
You will have shared accountability for the success of your market’s strategy, along with the LAS, Market Aligned DO, and Market Solutions Leadership. Through the execution of the market strategy, you will work with these geographic partners to lead teams of Jacobs professionals to enhance client satisfaction through strong delivery, leveraging our global delivery capabilities, recruiting key talent, and maintaining strong employee retention - all within a culture of belonging aligned with our Jacobs Core Values. You will also lead the implementation of a strategy that elevates Jacobs’ brand as a top-tier solutions provider, through conference and professional society participation, community engagement, and social media visibility.
Through your active engagement within your Americas "Market Council", you will work collaboratively with your Market Growth Leader counterparts in other geographies (as well as other members of the Council) to ensure that there is strong collaboration and the sharing of best practices. You will also work to make geographic market strategies complimentary to one another across the Americas and aligned with global market strategies. The Market Councils are intended to bolster the deployment of market strategies and cutting-edge solutions from across our global business within each of America’s geographies to differentiate Jacobs’ capabilities within your market.
You will also be asked to work in the capacity of a Client Account Manager (CAM) on selected accounts deemed critical to your market. In that capacity, you will handle the development of strong relationships, the development of a strong opportunity pipeline, as well as effective stewardship of that account per the job description of Client Account Manager.
* Demonstration of clear leadership in Beyond Zero ensuring health, safety & wellbeing is at the heart of everything we do - through visible leadership, standard setting, active engagement, and communication - both internally and externally.
* Bachelor’s degree in architecture or engineering
* Planning and Design phase experience.
* Need to know how to sell the full lifecycle of engineering and architectural services in the building market - from planning to turning the keys over.
* Building sector Seller-Doer / Practice-Builder
* Have taken a region and scaled up a stable of clients - i.e. 3-4 clients - in more than one of the building market sectors. Preferred: Higher-ed, aviation, or technology client building sectors.
* Strong people leadership in alignment with Jacobs’s core values and leadership philosophy
* Proven track record of:
* Achieving sales goals through strong strategy execution and client relationships
* Successful budget management
* Development and successful execution of strategy within a specific market portfolio of clients
* Forming impactful strategic teaming partnerships
* Determining and countering competitor strategies
* Leading people within a healthy team culture driven by personal accountability.
* Experience working with operations and sales teams in the effective utilization of our "Client Expectation" and "Client Satisfaction Survey" process, and other lessons-learned processes, to create an environment of continual improvement, and strategy refinement
* Ability to lead, coach, and mentor staff, ensuring that they operate within their job description and are given reasonable opportunities and support to succeed. However, also being proficient in the application of Jacobs’ performance management and disciplinary processes.
* Proficient in leading processes within a team that complies with our Relationships Sales Process (RSP) as well as the Americas’ Sales Work Instructions, including but not limited to:
* Following prescribed RSP guidance for effective Opening, Middle and End Game
* Working with Account Strategists (if assigned) to develop effective opening game strategies and account planning that yield the identification and development of robust pipelines of opportunities and productive middle game activities that position us to win.
* Actively contribute to Go/No Go, Bid/No Bid decision at the appropriate timing
* Participation in Pink, Red and Green team reviews, contract reviews, risk mitigation strategies, pricing strategy reviews, etc.
* Identify Top Prospects within your market and selling unit/geography to be nominated as such within our Top Prospects Stewardship Program and work closely with the Strategic Pursuit Leader (SPL) Team on opportunities on which they are assigned.
* Work with assigned Strategic Sales Operations (SSO) team members as appropriate to ensure that strategies developed within opportunities moving into end game are properly incorporated into materials being developed as our offerings to the client.
Critical Partnerships:
* Client Account Managers (CAMs)
* Director of Operations (DO)
* Lead Account Strategist (LAS)
* Market Solutions Leader (MSL)
* Global Market Directors
* Finance Director(s)
* Strategic Sales
* Strategic Sales Operations (SSO)
* Strategic Pursuit Leaders (SPLs)
* Sales Enablement
* Sales Analytics
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
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