**Job Description** **WGL - Field Operations Clerk** **Position Summary** Supports Field Operations and System O&M field crew activities by researching, processing, maintaining, updating and documenting work activities for compliance, planned maintenance and service to customers. **You Will:** • Creates Job Packages for maintenance work including but not limited to printing of Service Record Cards, SmallWorld prints and other related documents. • Initiates, updates FMDRCT conditions and WMIS work requests. • Initiates, updates and documents Miss Utility Locate Ticket information for maintenance work. • Initiates permit requests in Web Portal and WMIS and documents information for maintenance work. • Uses CAD (Computer aided dispatch) and COS (Customer Order System) to track orders put in system. • Compiles reports on orders pending to dispatch and those dispatched to contractors. • Processes contractor invoices for payment. • Provides support to the Technical Supervisor, and Supervisor. • As directed, researches customer complaints related to maintenance work performed in the field. • Maintains or updates network based rosters, logs, lists, spreadsheets and/or databases related to Field Operations shifts, vehicles, equipment or other information. • Provides other clerical support to Field Operations and System O&M field crews as directed by the Technical Supervisor or Supervisor. • Makes scanned or hard copies of documents as required and maintains or updates associated files. • Communicates with internal and external WG customers as needed to perform assigned job duties. • Performs other miscellaneous clerical duties, as needed. **You Must Have:** • High School Diploma/GED • Working knowledge of Microsoft Office products required. • Familiarity with CICS, COS, SMALLWORLD, WMIS, CTS, Web Portal, Web Extender/Application Extender tracking systems preferred We offer a competitive starting payrate of $24.10/hour. In addition, we provide a comprehensive benefits package including health insurance, retirement plans, and paid time off. The Company values diversity in its workforce and encourages United States military veterans and service members who meet the qualifications to apply **Why work at AltaGas?** **AltaGas** is a North American energy infrastructure company with a focus on owning and operating assets that provide clean and affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world. We deliver clean and affordable natural gas to approximately 1.7 million customers’ homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy. _To learn more about our mission:_ _https://youtu.be/k1mrKDdsYW8?si=y1k3NOyHxgf4emdL_ **For Canadian hires** : AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law. **For U.S. hires** : WGL/SEMCO/AltaGas offers a total rewards package that includes competitive pay, incentive bonus plans, holiday pay, 401K matching and a wide array of benefits. These benefits including medical, dental and vision coverage are designed to help you and your family stay healthy. We also have paid time off (PTO) to balance the demands of your work and personal life. Available benefits vary depending upon the specifics of the role. U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law. AltaGas is a leading energy infrastructure company with a footprint in some of North America’s most strategic energy markets. Our strategy is simple: to leverage the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions – from the well sites of upstream producers to the doorsteps of homes and businesses, and to new markets around the world.