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About the Job: The Wholesale Associate is responsible for helping to develop and grow the Pacsun Wholesale business through leading cross functional processes, providing operational wholesale support, developing and maintaining relationships with key accounts, and owning customer service in close collaboration with the Wholesale Manager. The successful candidate is detail oriented and has excellent communication and organization skills to complete tasks in a timely manner.
A day in the life, what you’ll be doing:
Assist with the creation of Seasonal Catalogs, go-to-market strategy, and sell-in meetings with accounts Handle day-to-day front-end customer service requests from wholesale accounts and delegate back[1]in requests to cross functional partners as needed Manage NuOrder, GXS Catalog, and other Wholesale Business Platforms on a seasonal basis Purchase Order Maintenance and Tracking Receipt of Purchase Orders to 3PL Sales Order Maintenance Communicate order updates to wholesale accounts Operational liaison between Production, Logistics and 3PL to ensure orders are shipped on time Prepare weekly, monthly and seasonal selling recaps and provide feedback to Product and Merchandising Teams, identifying new opportunities Assist in New Customer Set Up and Onboarding Trend research and market research Perform other related duties as assigned
What it takes to Join:
Bachelor’s degree (BA or BS) and/or equivalent work experience required 3 years of relevant experience in wholesale Extensive knowledge of the retail and wholesale industry Exhibits professionalism to effectively communicate and represent PacSun with high profile clients and brands Pro-active in every aspect of work (i.e. forward thinking, ability to anticipate, driven to get tasks accomplished) Proven ability to manage and execute within deadlines Strong sense of urgency and attention to detail Self-motivated; ability to take initiative to complete tasks quickly and independently Basic to Intermediate knowledge with Excel, Word and PowerPoint
Developing the Community/ Leadership Qualities:
Operate with the highest level of conduct, integrity, and confidentiality, setting the example for leaders and associates. Develop and nurture strong cross functional partnerships, driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.
Salary Range: $64,000-$72,915
Pac Perks:
Dog friendly office environment On-site Cafe · On-site Gym $1,000 referral incentive program Generous associate discount of 30-50% off merchandise online and in-stores Competitive long-term and short-term incentive program Immediate 100% vested 401K contributions and employer match Calm Premium access for all employees Employee perks throughout the year
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.
While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. Hotel, Airplane, and Car Travel may be required.
Position Type/Expected Hours of Work:
This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.
Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.