Within the Commercial & Investment Bank, the Wholesales KYC Operations Middle Office (WKO MO) plays a critical role in ensuring that as an organisation, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.

As an Associate in the Wholesales KYC Operations Middle Office team, you will be responsible for managing the Front Office relationship for business requests in KYC Onboarding, Remediation and Renewals. You will be required to facilitate the end-to-end client onboarding process, ensuring all due diligence documentation is sourced and delivered to the KYC Production team to incorporate into the KYC platform. You will be part of the team that operates in close partnership with Bankers, Operations, Credit, Legal and Compliance to provide efficient and timely on-boarding of new/existing client relationships to the JP Morgan infrastructure.

Job Responsibilities

Manage new business requests received from the Front Office and facilitate the KYC process end to end and Liaise regularly with the business to conduct workload planning, review status of key onboardings and prioritize open requests Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements and Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes Frequently interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups Manage personal workload and priority items and ensure timely escalation of key risks/issues to management Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region and Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

A working knowledge of KYC/Compliance/AML procedures and standards Knowledge of multiple client types (i.e. Corporates, SPV, Trust, F.I.’s. etc.) Effective verbal and written communication skills Strong time management, organizational, relationship building skills Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills) Prior experience of adhering to controls and compliance standards Ability to grasp/learn concepts and procedures quickly

Preferred qualifications, capabilities and skills

Knowledge of KYC & Client onboarding is preferred with at least 2 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience) B.S. Degree or equivalent Proficient in Chinese language