Copper Mountain Resort, USA
16 days ago
Winter 24/25: Crewmember

Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Crewmember

Job Status: Seasonal

Compensation and Benefits:

Compensation: Proposed hiring rate of $17.50 to $19.10+ actual pay will be adjusted based on experience.

Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.  

Job Summary:

Food Court Crewmembers are responsible for front and back of house duties within the restaurant.  This includes continual rotation of job duties that include but are not limited to: guest service, bussing indoor and outdoor spaces, clearing trays, assisting with composting food product, recycling bottled product, cashiering, barista, food preparation, food handling, grill duties, food runner, merchandising, snow removal, stocking, monitoring par levels of inventory, trash removal, dishwashing, cleaning, guest service, etc. Has the ability to learn and understand the importance of: personal hygiene, safe food handling practices, and basic culinary skills.

Essential Duties and Responsibilities:

Always reporting to work in a punctual fashion

Ability to interact and work well with others

Great guest service-continually strive to exceed guest’s expectations

Standard Operating Procedures will be followed at all times

Must have the ability to take ownership of the position

Must always be polite and respectful of our guests and employees

Adhering to all sanitation codes and policies while at the workplace

Ability to complete tasks in a timely manner

Willingness to get involved in all daily duties

Working with pride and passing on your enthusiasm to our guests.

Assists with overall restroom cleanliness and duties when needed

Guest Service Duties:

Support members through teamwork and mutual respect

Keep service & seating area clean, keep in bussed and surrounding tables

Be sure our guests have what they need

Clean-up as needed

Answer inquiries from guests

Make the guest feel welcome

Engage in small talk

Smile always

Be sure restaurant is ready to open at designated times

Maintain work area, keep it clean and organized

Assist in general cleaning of the building

Be sure restaurant is sufficiently stocked with condiments, paper products, and merchandise

Greeting and serving guests in a prompt and courteous manner.

Anticipating guest needs and delivering 100%

Use suggestive selling techniques to further sales and enhance guest enjoyment.

Proper cash handling and cash reconciliation

Proper sequence of service (specific to individual restaurant).

Other Duties as Assigned:

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees.Upholds the most professional image.Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.

Personal Attributes:

Is honest and has the highest integrity

Is able to handle and manage confidential information

Professional appearance.Adheres to all grooming guidelines

Follows established policies and procedures

Is supportive of Core Values

Sets the example for others and is above reproach

Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.

Is organized in tasks.Sees projects through to the finish.Has good follow-through and makes it a habit of getting back to people on issues.

Can handle fast paced, potentially high-pressure environment

Is flexible with hours and days of work

Is able to work any hours of the day, any days of the week

Prioritizes and re-prioritizes personal time and work, to have good balance in life

Basic Requirements:

Must be fluent in English

High School Diploma or GED preferred

TIPS certification preferable, may be obtained after employment

18 years of age or older, required to sell alcoholic beverages

Ability to communicate effectively both verbally and written

Must be able to lift and carry items up to 50 lbs.

Ability to stand for long periods of time (will include nights on special event weekends and holidays)

Ability to work a flexible schedule, any times or days needed

Ability to negotiate stairs

Must be able to hear normal conversations in a busy, crowded environment

Vision must be within normal range to work safely and to read written information

Must have the dexterity to use all equipment and utensils normally associated with this position

Ability to work in a fast paced environment

Ability to work calmly in a high stress environment

Must be able to multi task, prioritize and organize

The senses of taste and smell are used frequently

The use of hands and arms for periods of up to six hours

Peripheral, color, and depth vision are essential.

Must own non-slip shoes

Preferred Experience and Special Skills:

Experience Cash Handling with accuracy

Ability to develop basic culinary skills.Ex: competent knife skills and basic prepping techniques.

Previous food court/restaurant/QSR experience is advantageous

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. This will be posted for a minimum of 3 days or until the position is filled.

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