Copper Mountain Resort, USA
39 days ago
Winter 24/25: Host/ Busser

Location: Frisco, Colorado

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Job Title: Host / Busser

Job Status: Seasonal

Compensation and Benefits:

Compensation: Proposed hiring rate of $15.00+ actual pay will be adjusted based on experience.

Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. 

Job Summary:

Coordinate the efficient flow of business through the dining room and surrounding areas; be conscious of flow for servers and kitchen alike. Assists in coordinating efficient clearing and re-setting of the dining areas. This includes continual rotation of job duties that include but are not limited to: Host, bussing, guest service, food expediting, food handling, food runner, sanitation and cleanliness standards, snow removal, stocking, dining room side work, trash removal, dishwashing, bathroom duties, etc. Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently. Ability to be on one’s feet for excessive time periods of up to 6 hours.                    

Essential Duties and Responsibilities:

Balance seat counts for servers

Seat in a manner that best benefits kitchen: spread out seating so that it is even throughout the meal period

Seat guests in a friendly manner as soon as possible, deliver menus

Act as a liaison between server, front door and management

Buss tables and re-set as needed

Support members through teamwork and mutual respect

Be sure our guests have what they need (menu, water)

Clear all plates, silverware and glassware in a friendly manor immediately

Re-fill water and drinks as needed

Clean-up as needed

Answer inquiries from guests

Let guests know in a positive way when they may be seated if they do not have a reservation

Make the guest feel welcome

Engage in small talk

Smile always

Host shall be available to our guests and employees at all times

Answer all incoming phone calls in a timely, professional and courteous manner

Host position is empowered to serve it up, fix it up with a monetary limit to be decided upon by the manager of the unit

Clock in for your shift once appearance requirements are met and in uniform

Turn on the lights

Go through reservations, make sure servers are seated fairly and also timed correctly

Listen to all messages, return all phone calls both from phone answering machine

Be sure doors are unlocked and windows are clean

Music system and TVs on, appropriate station and volume

Attend daily staff meeting

Check with Manger for any special events

Be sure to receive mountain information, keep available for our guests

Be sure restaurant is ready to open before seating guests

Be sure host stand is well equipped and clean

Clean menus

Sufficient wrapped silverware for the day’s business

Sanitizer bucket with clean rag stored in the liquid

Prepare wait list, have it ready to go

Check printer paper on all POS systems

Check credit card paper and ribbon, be sure to have a back-up

Maintain work area, keep it clean and organized

Prepare seating chart and assign server sections

Review the shift with MOD

Proper food and beverage service (specific to style of restaurant).

Proper sequence of service (specific to individual restaurant).

Other Duties as Assigned:

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees.Upholds the most professional image.Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.

Personal Attributes:

Is honest and has the highest integrity

Is able to handle and manage confidential information

Professional appearance.Adheres to all grooming guidelines

Follows established policies and procedures

Is supportive of Core Values

Sets the example for others and is above reproach

Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.

Is organized in tasks.Sees projects through to the finish.Has good follow-through and makes it a habit of getting back to people on issues.

Can handle fast paced, potentially high-pressure environment

Is flexible with hours and days of work

Is able to work any hours of the day, any days of the week

Prioritizes and re-prioritizes personal time and work, to have good balance in life

Basic Requirements:

Must be able to lift and carry items up to 50 lbs. and occasionally and/or up to 20 pounds frequently.

Ability to be on one’s feet for excessive time periods of up to 6 hours

Must own non-slip shoes

Must be at least 18 years old

Preferred Experience and Special Skills:

Ability to prioritize, organize and manage multiple projects and tasks simultaneously

Excellent decision making ability

Excellent people skills

Ability to show self-initiative

Ability to work within a team atmosphere

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. This will be posted for a minimum of 3 days or until the position is filled.

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